Cypress Creek Renewables · 12 hours ago
IT Support Specialist
Durham, NC
Full-time
Hybrid
New Grad, Entry Level
0+ years expCypress Creek Renewables is powering a sustainable future by developing, financing, owning, and operating solar and storage projects. The IT Support Specialist plays a vital role in ensuring smooth technology operations by providing hands-on support to employees and managing hardware and software assets.
EnergyRenewable EnergySolar
Responsibilities
Respond to and resolve IT support tickets for all employees, contractors, and interns
Provide troubleshooting and resolution for hardware, software, and connectivity issues
Deliver excellent customer service and maintain detailed documentation of issues and resolutions
Manage PC setup, imaging, and shipping for all new hires (onboarding) and PC refresh cycles
Process PC returns and ensure accurate asset tracking and inventory management
Support and maintain PC equipment and peripherals across all teams
Manage the PC asset management lifecycle
Install and configure user applications, including specialized software for Field Service Technicians
Support deployment and configuration through Microsoft Autopilot
Manage user access and software license compliance
Provide technical support for Zoom Rooms, meeting room systems, and audio/visual setups
Support printer configuration, troubleshooting, and maintenance
Assist with employee badging systems and related access controls
Manage and support mobile devices for Field Service Technicians, ensuring proper configuration and security compliance
Qualification
Required
0-1+ years of experience in IT support or a similar role - ideal for recent/upcoming grads or early career professionals
Strong knowledge of Windows operating systems, Microsoft 365, and common business applications
Experience with hardware setup, device management tools (e.g., Microsoft Intune/Autopilot), and asset tracking systems
Familiarity with video conferencing tools (e.g., Zoom) and printer management
Excellent communication, troubleshooting, and organizational skills
Ability to work independently and prioritize multiple tasks in a fast-paced environment
Embrace and live by the mission and values of Cypress Creek Renewables
Benefits
15 days of Paid Time Off, accrual up to 20 days, 11 observed holidays.
401(k) Match
Comprehensive package including medical, dental, vision and health insurance
Wellness stipend, family planning stipend, and generous parental leave
Tuition Reimbursement
Phone Bill Reimbursement
Company Swag
Company
Cypress Creek Renewables
Cypress Creek Renewables is an independent power producer that develops utility-scale and distributed solar and energy storage projects.
201-500 employees
H1B Sponsorship
Cypress Creek Renewables has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (10)
2023 (5)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$1.56BKey Investors
MUFG BankFirst Citizens BankInvestec
2025-11-19Debt Financing
2025-05-05Debt Financing· $150M
2025-03-11Debt Financing· $133M
Leadership Team
Michael Discenza
Chief Financial Officer
W
William Petmecky
Chief Financial Officer
Recent News
Energy-Storage.News
2025-10-23
Company data provided by crunchbase