TTI of USA · 1 week ago
Client Operations Analyst - Non Exempt
Lake Mary, FL
Full-time
Onsite
New Grad, Entry Level
$21/hr - $26/hrTTI of USA is a company operating in the financial services sector, and they are seeking a Client Operations Analyst to support end investor inquiries across various account types. The role involves building client relationships, completing daily tasks, and ensuring procedures are followed while interacting with clients and other departments.
Bookkeeping and PayrollCRMDeliveryHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
You will work in a collaborative environment with other team members to complete high-volume tasks in a fast-paced environment and may assist and train other members of the team
The specialist also interacts directly with clients via phone and email to provide support on processes and systems related to the job function
You will also work on end investor mailings like historical statements & tax documents along with data entry and pulling voicemails
Qualification
Required
Fast learning and able to self-teach as they grow in the role
Quick with a PC, typing, shortcuts, navigating screens, etc
Attention to detail and critical thinking as it relates to decision making pertaining to risk
A strong work-ethic as hours can be long at times
Proficiency with Microsoft Office applications
Someone who enjoys working collaboratively in a team environment, solving problems, and providing excellent client service
Ability to multitask
Client Focus
Attention to detail
Associate's degree or higher
Preferred
Experience in Operations
Experience in Financial
Bilingual (preferably Spanish)
Company
TTI of USA
TTI of USA is a staffing and recruiting company specializing in IT solutions and payroll services.
Founded in 1996
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jaerene Medeiros
Chief Executive Officer
Company data provided by crunchbase