Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Chubb · 10 hours ago

Customer Service Representative

Chubb is a world leader in insurance, providing a wide range of insurance products globally. They are seeking a Personal Lines Underwriting Support CSR to assist underwriting centers in growth and profitability by managing policy transactions and maintaining company records.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Policy transaction processing and updating underwriting notes
Create and send producer correspondence letters
Non-renewal processing
Alarm Credits, VAC Appraisals, and Wind Mitigation Forms
Meet all established productivity, service and accuracy goals
Accurately maintain company records
Recognize trends and make recommendations; assist with improving workflows
Develop positive relationships with operations staff, agents, underwriting and personal risk business partners
Additional job responsibilities as assigned by the Supervisor/Manager

Qualification

Personal Lines Underwriting WorkstationMasterpiece processingRiskID proficiencyMS Office skillsCustomer service skillsTime managementInterpersonal skillsAttention to detailProblem solving

Required

Demonstrated superior customer service skills
Demonstrated time management skills: ability to manage multiple priorities with focus on results
Demonstrated interpersonal skills; ability to collaborate with team members and business partners to achieve positive results
Quality conscious with a strong attention to detail
Demonstrated problem solving skills – analytical and solution development

Preferred

Knowledge and proficiency with RiskID, PLUW, Portrait is a plus
General: Proficient/Intermediate MS Office skills, Outlook
Knowledge of Chubb Personal Risk Products

Company

Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.

Funding

Current Stage
Public Company
Total Funding
$10.25B
Key Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B

Leadership Team

leader-logo
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
linkedin
leader-logo
John Keogh
President & Chief Operating Officer
linkedin
Company data provided by crunchbase