Valentino · 3 hours ago
Team Leader- Bellagio
Las Vegas, NV
Contract
Onsite
Mid, Senior LevelValentino is a renowned fashion house that values creativity and inclusivity. They are seeking a Team Leader to act as a brand representative, support the sales team, and ensure the implementation of store-related activities to enhance the client experience.
ApparelBeautyE-CommerceFashion
Responsibilities
Sales achievement – meet individual sales target and contribute to the overall store sales objectives
KPI achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI such as applying the styling to increase cross selling and average ticket
Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership
Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list
Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it
Perform every task in full compliance with operations guidelines (after sales assistance, product transfer request, on-hold, on consignment, etc.)
Provide support when needed to the execution of the main operational and administrative tasks (cycle counts, stock takes, product receiving and transfer, documentation form filling and archiving, etc.) as well as contribute to maintain up to standard stock organization
Ensure the implementation of all store policies and procedures, utilizing effectively the company tools and systems such as Smart XP, MY-V XP, PRISM, SAP, the Training App, After Sales App etc
Collaborate with in-store team, VM team and liaise with the In-Store Visual to follow display guidelines; verify and report all relevant information to store management
Support the store management in executing specific tasks, including CRM calling campaigns, prospect registration and follow-up, conversion rate and cross-selling action plans, and VM set up preparation
Actively assist the Client Advisors' team during sales partnership initiatives and OTO appointments
Manage sensitive situations related to sales activities or after-sales, such as boutique returns, end-of-season processes, client returns, repairs, and handling complaints, particularly when other managers are absent
Facilitate the onboarding process for new hires and serve as a point of reference for training-related activities
Collaborate with the store management in assigning duties and responsibilities to Client Advisors and coordinating shift schedules
Qualification
Required
Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience
Serve as point of reference in supporting the sales team and extending partnership with store management
Meet individual sales target and contribute to the overall store sales objectives
Have a clear understanding of the correlation between every step of the client experience with each associated KPI
Focus on development and retention of existing clients, recruitment of new and potential ones
Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership
Exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list
Master the know-how of every Valentino creation and convey an engaging / proper story telling around it
Perform every task in full compliance with operations guidelines
Provide support when needed to the execution of the main operational and administrative tasks
Ensure the implementation of all store policies and procedures, utilizing effectively the company tools and systems
Collaborate with in-store team, VM team and liaise with the In-Store Visual to follow display guidelines
Support the store management in executing specific tasks
Actively assist the Client Advisors' team during sales partnership initiatives and OTO appointments
Manage sensitive situations related to sales activities or after-sales
Facilitate the onboarding process for new hires and serve as a point of reference for training-related activities
Collaborate with the store management in assigning duties and responsibilities to Client Advisors and coordinating shift schedules
Efficiently manages daily operations and organizes tasks to ensure smooth workflow and timely achievement of team objectives
Utilizes deep understanding of client needs and behaviors to foster meaningful interactions and strengthen client relationships
Proactively identifies challenges and develops innovative, effective solutions to address team and client needs
Builds strong relationships and ensures team members are aligned with common goals through effective communication and collaboration
Ensures a proper onboarding is made to all team members supporting the identification of needs and suggesting them to the Store Manager
Company
Valentino
Valentino operates online boutiques and showrooms that sell fashion and luxury products.
Founded in 1960
1001-5000 employees
H1B Sponsorship
Valentino has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$2.92BKey Investors
Kering
2023-07-27Secondary Market· $1.87B
2012-07-12Acquired
2007-05-16Private Equity· $1.06B
Leadership Team
Laurent Bergamo
Deputy CEO
Andrea Cappi
Chief Digital Information (CDO&CIO), eBusiness & Omnichannel Officer
Recent News
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