Sharp Decisions · 15 hours ago
Technical Support Specialist (Local to Milledgeville, GA)
Milledgeville, GA
Contract
Hybrid
New Grad, Entry Level
$25/hr - $25/hrSharp Decisions is seeking a Technical Support Specialist to oversee IT systems and assets, assist with upgrades and fixes, and provide training and support. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to enhance operational efficiency and growth.
B2BHuman ResourcesInformation TechnologyStaffing Agency
No H1B
Hiring Manager
Nitin Kumar
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades, and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Qualification
Required
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice, etc
Experienced in troubleshooting issues on end-user computing devices, including desktops, laptops, and Surface Pros
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line
Company
Sharp Decisions
Sharp Decisions is a staffing and recruiting company that offers technology and business staffing solutions.
Founded in 1990
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Karen Ross
Founder, President and CEO
Stuart Gottlieb
CFO/COO and Principal
Company data provided by crunchbase