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Lands' End · 6 hours ago

Senior Manager Payroll

Dodgeville, WI

Contract

Hybrid

Senior Level, Lead/Staff

8+ years exp

Lands' End is a large, multi-state retail organization seeking a Senior Payroll Manager to lead their bi-weekly payroll function. This role involves ensuring accurate and compliant payroll processing, optimizing payroll systems, and managing a team of payroll professionals.

ApparelE-CommerceFashionHome DecorLifestyleRetailRetail Technology

Responsibilities

Oversee full-cycle, multi-state payroll processing for hourly and exempt employees across retail stores, distribution centers, and corporate functions

Ensure payroll is processed accurately, on schedule, and in compliance with federal, state, and local regulations, including wage & hour laws, garnishments, taxes, and reporting requirements

Partner with Finance and Accounting on payroll-related journal entries, reconciliations, and labor reporting. Partners with HR and Benefits regarding time off/leave, benefit deduction configuration & 401k plan

Systems administrator for UKG Time and Attendance application. Responsible for making all changes and testing before rollout

Monitor changes in tax and labor legislation, ensuring timely system and process updates to maintain compliance

Serves as primary contact for payroll for internal and external audit activities

Oversee year-end payroll processes, including W-2 distribution, taxable benefit reporting, and regulatory filings

Lead, develop, and coach a team of payroll specialists and analysts, promoting a culture of accuracy, accountability, and continuous learning

Establish performance goals, conduct reviews, and provide ongoing training in payroll best practices

Collaborate cross-functionally with HR, Benefits, IT, Finance, and Operations to ensure aligned and efficient service delivery

Own payroll system governance; partner with HRIS and IT on configuration, upgrades, testing, and integrations (e.g., timekeeping, HRIS, benefits systems)

Drive process improvements to increase accuracy, enhance data flow, improve cycle times, and reduce risk

Ensure strong internal controls are in place to support auditing, compliance, and financial integrity

Lead payroll-related projects, including system implementations, vendor transitions, and automation initiatives

Oversee resolution of complex payroll questions escalated from HR or field operations

Maintain service-oriented practices that deliver clear and responsive communication to employees and leaders

Proactively identify trends or recurring issues and recommend solutions

Oversees multiple teams or a larger functional area

Develops and executes strategies to meet business objectives

Builds strong cross-functional relationships

Drives team performance and professional development

Lead and manage a team of employees

Provide guidance, support, and mentorship to team members

Foster a collaborative and positive work environment

Set performance expectations and goals for team members

Conduct regular performance evaluations and provide constructive feedback

Identify and address performance issues through coaching and disciplinary actions when necessary

Participate and recruitment and onboarding of new team members, as needed

Identify training needs within the team and coordinate relevant development programs, encourage continuous learning and skill development among team members

Serve as liaison between upper management and team, conveying organizational goals and expectations

Address conflicts or issues within the team promptly and effectively

Manage team resources, including workload distribution and project assignments

Ensure optimal utilization of team member’s skills and expertise

Collaborate with upper management to establish team goals aligned with organizational objectives

Contribute to the development and implementation of department strategies

Qualification

UKG ProMulti-state payroll expertisePayroll compliance knowledgeAnalytical skillsHRIS/payroll systemsLeadership skillsCPP certificationFPC certificationSOX compliance experience

Required

Bachelor's degree in Accounting, Business or relevant field or equivalent experience

8-12 years of experience, with a proven leadership capabilities

Expertise in multi-state, high-volume payroll for a large, decentralized workforce

Strong knowledge of federal and state payroll regulations, tax laws, wage & hour rules, and reporting standards

Experience with enterprise HRIS/payroll systems (e.g., UKG, Workday, SAP Success Factors)

High attention to detail with strong analytical and problem-solving skills