Contents Claims Coordinator – Virtual Texas/MTN/PST jobs in United States
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Solera Holdings, LLC. · 20 hours ago

Contents Claims Coordinator – Virtual Texas/MTN/PST

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
date1+ years exp

Solera Holdings, LLC. is a global leader in data and software services focused on transforming the vehicle lifecycle and protecting important assets. The Contents Claims Coordinator will manage claim files, ensure quality and cycle time, and provide customer service to assist in the content claim process.

Artificial Intelligence (AI)Auto InsuranceAutomotiveEnterprise SoftwareInsuranceInsurTechRisk ManagementSaaSSoftware

Responsibilities

Ownership of claim files from intake through delivery, with focus on quality and cycle time
Manages all tasks and actions necessary to complete a successful claim assignment
Responds appropriately and professionally to customers both internally and externally
Collaborate with all business units and queues within Enservio; across both Valuation and Inventory Services
Effectively understand all requirements for specific claim handling and offer solutions to right-size the assignment
Adheres to all applicable service levels
Work closely with Adjuster Owners on accounts
Assists with special projects assigned by management
Provide customer service via Live Chat & Hotline

Qualification

Customer service experiencePropertyCasualty knowledgeMicrosoft Office SuiteAnalytical skillsTime managementProblem solvingCommunication skillsAttention to detailTeamwork

Required

Desire to work in a fast-paced environment that is focused on success and continuous improvement of quality and process
Excellent oral and written communication skills
Strong listening, analytical and problem solving skills
Effective time management
Efficient resolution of claims within service agreements
Ability to prioritize in a fast paced environment with tight deadlines with strong attention to detail
Works independently, as well as part of a team
Ability to make decisions with minimal supervision
Handle multiple tasks simultaneously
Proficient in Microsoft Office Suite, especially Excel
1-3 years of customer service experience
Property and Casualty claim knowledge helpful
Must be available to work flexible hours as business needs dictate, including late shift and overtime
College degree or equivalent experience required

Company

Solera Holdings, LLC.

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Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services.
dateFounded in 2005
location
West Lake Hills, Texas, USA
people-size5001-10000 employees
web-link
https://www.solera.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2015-09-14Acquired

Leadership Team

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Bill Brower
Senior Vice President, Global Industry Relations & North America Claims Sales
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Jason Palmer
Vice President of Products
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Recent News

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Company data provided by crunchbase