Columbia Insurance · 16 hours ago
Digital Analyst
United States
Full-time
Remote
New Grad, Entry LevelColumbia Insurance is a company that values its people and aims to lead the industry in people-first partnerships. They are seeking a Digital Analyst who will analyze CX/UX and digital business requirements, translating them into functional design specifications within a hybrid Agile/Scrum/Kanban environment.
Financial ServicesInsurance
Responsibilities
Collaborate with project sponsors to determine project scope and vision
Translate conceptual user requirements into functional epics/story cards in a clear manner that is comprehensible to developers/project team
Elicit, analyze, specify, and validate the business needs of stakeholders, this includes interviewing internal / external stakeholders and gathering and compiling user requirements to understand the solutions that they need
Support new and existing technologies that turn underwriting, claims, distribution and billing into measurable, optimizable digital workflows
Provide support of existing systems through investigation of problems reported, updates of support tables/files, and preparation of reports as requested
Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, product owners, sponsors, and other stakeholders so that issues and solutions are understood
Analyze issues working in partnership with business, system and/or vendor areas to achieve effective resolutions through computer applications
Develop detailed requirements, system documentation, and workflow procedures to ensure business needs are met by providing detailed requirements and business specifications
Consult, analyze, and problem-solve to help guide the business in making good technology related decisions
Participate in the evaluation, selection, and implementation of the defined software solution
Other duties as assigned
Qualification
Required
Experience participating on IT projects and processes, supporting the analysis and testing activities, and/or contributing to project deliverables and support
Understands and/or has experience with Agile/Scrum processes and methodologies as well as CX/UX related methodologies and practices
Excellent customer service and interpersonal skills, including listening, problem-solving, and the ability to deal with difficult situations
Strong organization, prioritization, and time management skills
Ability to work independently and as part of a matrix team environment
Bachelor's Degree strongly preferred
Preferred
Experience with Slack and JIRA
Experience with various technologies including but not limited to: Guidewire Insurance Suite, AMS (agency management systems), internal and external facing portals, CRM solutions, application analytics (i.e. Google Analytics), data visualization solutions (i.e. Tableau)
Supplemental insurance education/designations
Previous P/C insurance industry experience
Benefits
Medical, Dental, and Vision coverage
401(k) and company match
Generous paid time off (PTO), paid company holidays, paid maternity/paternity leave, and supplemental sick leave
Family-like culture
Year-round wellness initiatives
Company sponsored events
Opportunities for professional development with conferences, events, and continued education
Company
Columbia Insurance
At Columbia Insurance, we deliver peace of mind through trusted, people-first partnerships.
Founded in 1889
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Gary Thompson
President & CEO
Todd Ruthruff
President & CEO (elect)
Recent News
Coverager - Insurance news and insights
2025-03-12
FF News | Fintech Finance
2025-01-17
2025-01-17
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