Médecins Sans Frontières (MSF) · 12 hours ago
Contract Compliance Manager
New York, New York, United States
Contract
Hybrid
Senior Level
$89K/yr - $133K/yr
5+ years expDoctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to those in need. The Contract Compliance Manager is responsible for vendor management, contract management, and ensuring legal compliance while optimizing operational efficiency and strategic alignment within the organization.
Emergency MedicineHealth CareMedicalNon Profit
No H1B
Responsibilities
Manage relationships with existing vendors, particularly during disputes
Oversee vendor onboarding and offboarding using established digital systems
Ensure that contractual obligations are fulfilled by both vendors and MSF-USA, including data/document transfers at contract close
Track and analyze performance metrics (e.g., delivery timeliness, quality, cost variations)
Ensure vendor Service Level Agreements (SLAs) are monitored and met
Initiate corrective actions as needed
Develop, manage, and optimize the contract lifecycle management platform
Set up templates and approval workflows to streamline contract processes
Serve as the main point of contact between internal contract owners and vendors
Determine the level of legal review based on vendor service type and associated risks
Ensure that contractual language protects MSF-USA and meets legal standards
Focus on contracts involving sensitive data, PII, and PCI compliance
Leverage digital tools to streamline workflows and reduce manual burden
Maintain secure contract repositories accessible to legal, finance, executive, and audit teams
Drive future digital adoption of contract lifecycle tools and automation
Develop and implement procedures and policies to ensure all contracts align with MSF-USA’s strategic goals
Establish standards for accountability, compliance, and risk mitigation
Uses analytical skills to compare vendor performance and detect risk patterns
Applies innovative thinking to optimize current systems and recommend new ones when needed
Shows adaptability and flexibility as the department grows and evolves
Demonstrates initiative by proactively identifying areas for improvement
Exercises resilience in refining imperfect systems until they are efficient and sustainable
Works collaboratively as a core member of the procurement team
Qualification
Required
Minimum 5 years of experience in contract compliance, procurement, vendor management, or legal operations
Proven experience using, modifying, and optimizing digital contract lifecycle management (CLM) systems
Strong working knowledge of contract review processes, approval workflows, and document control
Familiarity with legal risk considerations, especially concerning data protection (e.g., PCI, PII) and vendor liability
Demonstrated ability to build effective cross-functional relationships across Legal, Finance, Procurement, and Programs
High attention to detail, accuracy, and documentation
Excellent communication and interpersonal skills, especially in resolving conflict or clarifying terms
Preferred
Bachelor's degree in business administration, supply chain, legal studies, or related field preferred; equivalent work experience considered
Experience supervising or mentoring others a plus
Company
Médecins Sans Frontières (MSF)
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation working to provide medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$6.3M2014-09-29Grant· $6.3M
Leadership Team
Martin De Smet
Malaria Coordinator, MSF international
Mitchell Sangma
Health Advisor OCBA
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