Spectrum Staffing Services/HRStaffers Inc. · 3 days ago
Customer Service Representative (NY)
Oxford, NY
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrSpectrum Staffing Services is seeking a detail-oriented Customer Service Representative to support sales operations by ensuring customer needs are met and products are manufactured to specification. This role serves as a vital communication hub between sales, prepress, manufacturing, and customers, helping to manage orders and ensure accuracy throughout the production process.
AccountingFinanceHuman ResourcesRecruiting
Responsibilities
Understand the basics of flexographic printing, including tooling, materials, and product applications
Manage and process incoming orders, quotes, proofs, and MAPS via multiple communication channels
Monitor customer order status throughout the production process to ensure timely updates
Assist in processing electronic artwork and prepress materials including preflighting and proofing
Provide technical assistance to customers and support sales in exploring new business opportunities
Maintain accurate records and documentation for assigned customer accounts
Collaborate with the manufacturing team to ensure smooth order processing
Use internal operating systems to manage and update customer and order information
Follow all company procedures, including those related to safety and standard operations
Qualification
Required
Strong attention to detail with the ability to manage multiple tasks efficiently
Professional demeanor and excellent communication and organizational skills
Reliable and punctual with consistent attendance
Proficiency in Microsoft Office and Google Workspace applications
Benefits
Opportunity to join a stable and collaborative team environment
Hands-on experience in customer service operations supporting a manufacturing process
Valuable cross-functional exposure
Potential growth within the company
Company
Spectrum Staffing Services/HRStaffers Inc.
Spectrum Staffing Services specializes in Pharma, Scientific, Medical Device, Engineering, Human Resources and Business Operations placement.
Founded in 1988
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Eileen Vos
CEO
Company data provided by crunchbase