Tri City National Bank · 4 hours ago
Application Services Director
US-West Allis
Full-time, Part-time
Onsite
Mid, Senior Level
5+ years expTri City National Bank is your hometown bank focused on superior customer service and community relationships. The Application Services Director will provide strategic leadership and operational excellence for enterprise applications, overseeing application services, support, and vendor management while driving innovation and enhancing digital capabilities.
BankingFinancial Services
Responsibilities
Inspire and empower a high-performing team through mentorship, recognition, and a culture of continuous growth
Oversee the development, configuration, implementation, and maintenance of all banking applications—including core banking systems, digital channels, loan origination and processing, and back office platforms
Drive transformation by aligning enterprise applications with evolving business needs—ensuring agility, security, and long-term scalability
Champion collaboration across departments to deliver seamless, member-first solutions that improve operational efficiency
Maximize value from technology vendors and software partners through strategic relationship management and cost optimization
Bridge the gap between application services, technology and business by communicating complex ideas with clarity and purpose
Identify opportunities for improvement in processes, technology, experience – work to strategically implement improvements
Qualification
Required
Bachelor's degree in Business, Computer Science, Information Systems, or a related field
5+ years of progressive IT, Application Management or Project Management leadership, including managing enterprise applications and cross-functional teams
Proven success leading large-scale IT and Application Services integrations, operations and transformation—especially in regulated environments like financial services
Certifications such as PMP, ITIL, or vendor-specific credentials are highly valued
Knowledge of core banking systems, digital platforms, and fintech integrations is a strong plus
Experience working with third party vendors like FIS, Alkami, MANTL, and Glia is a plus
Expertise in application lifecycle management, software development methodologies, and integration technologies (API, middleware)
Strategic planning, project management, and budget oversight
Proficient knowledge of general banking compliance laws and regulations
Excellent verbal and written communication skills with the ability to effectively advise employees and senior management regarding complex issues and to influence peers and colleagues
Ability to effectively identify and communicate necessary system and process related issues or flaws to mitigate regulatory risk, provide world-class customer service, and to perform regulatory testing and monitoring
Demonstrate superior leadership, talent development, and operational effectiveness
Strong interpersonal and organizational skills a must
Must be self-motivated to work on projects, meet deadlines, write reports, policies, etc. independently
Proficient knowledge of Microsoft Office applications
Preferred
Knowledge of core banking systems, digital platforms, and fintech integrations is a strong plus
Experience working with third party vendors like FIS, Alkami, MANTL, and Glia is a plus
Benefits
401(k) with company match
Tuition reimbursement
Medical, dental, and vision coverage
Paid vacation and more!
Company
Tri City National Bank
Tri City National Bank is a banking firm that offers a debit card, online bill pay, mortgage, and auto loan services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bill Beres
SVP & CFO
Bryan Johnsen, CPA
Executive Vice President - Chief Financial Officer
Recent News
BizTimes Milwaukee
2025-05-05
Milwaukee Business Journal
2024-12-17
Business Journals
2022-09-16
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