CareDx, Inc. · 19 hours ago
Director, Product Life Cycle Management - Digital Products
United States
Full-time
Remote
Director/Executive
$162K/yr - $210K/yr
15+ years expCareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of healthcare solutions for transplant patients. They are seeking a highly motivated and experienced Product Life Cycle Management Leader to oversee the entire product life cycle, ensuring the delivery of workflow-centric capabilities that enhance patient experience and operational efficiency.
BiotechnologyHealth CareHealth DiagnosticsInformation Technology
Responsibilities
Provide strong day-to-day leadership ensuring clarity of priorities, efficient decision-making, and structured execution across engineering, UX, and cross-functional partners; cultivate a high-trust culture anchored in accountability and delivery excellence
Establish disciplined Voice-of-Customer (VOC) programs to continuously surface clinical workflow needs and patient/provider feedback, translating insights into requirements that drive adoption, satisfaction, and measurable clinical/business value
Translate product strategy into detailed roadmaps, feature definitions, user stories, and acceptance criteria
Manage product backlog, sprint priorities, and cross-functional execution to deliver features on schedule
Partner with Engineering & UX to ensure delivery quality and modern product UI/UX standards
Drive release planning, UAT, launch readiness, and post-launch support
Oversee lifecycle improvements, including enhancements, maintenance, and sunsetting where needed
Coordinate closely with Software, Data Science, Commercial, Marketing, Clinical, and Customer Success teams to ensure alignment
Serve as the hands-on driver of requirements and execution across internal teams
Support field enablement with training, release notes, and collateral
Define and track KPIs related to adoption, engagement, and workflow performance
Monitor analytics to inform product improvements; partner with Data Science to identify actionable insights
Regularly engage with users (patients, clinicians, transplant coordinators) to capture workflow challenges and translate into requirements
Represent the product in customer conversations, implementations, VOC feedback loops
Work with finance to develop and oversee project budgets, forecasts, and financial performance metrics
Monitor product profitability and make product-related recommendations for cost optimization and revenue growth
Monitor and report on key performance indicators (KPIs) related to product life cycle management
Partner with Regulatory, Legal, and Compliance to ensure privacy-by-design; support documentation and risk mitigation
Product utilization (patient & provider)
Feature adoption & time-to-value
NPS and UX satisfaction
On-time delivery vs. roadmap
Contribution to testing lift
Qualification
Required
Bachelor's degree in a relevant field (Computer Science, Computer Engineering, Health Informatics)
15+ years of experience with minimum of 5 years of experience in product life cycle management in the healthcare or diagnostics industry with successful leadership of product launches
Strong understanding of product development processes, quality standards, and regulatory requirements
Robust leadership skills and demonstrated success inspiring, engaging and coaching team members cross-functionally
Ability to work effectively in navigating the breadth of an organization and bringing all along in building strategy and executing on development and launch plans
Impeccable project management and collaboration skills
Excellent written and verbal communication skills, including experience presenting to senior management
Strong analytical and problem-solving skills
Understanding of various market research methodologies and successful track record of applying them to build and guide products
Proficiency in product management software and tools
Preferred
Advanced degree (Master's degree or PhD)
Experience in launching AI products in healthcare
Knowledge of healthcare industry trends and emerging markets and technologies
Benefits
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre-tax commuter benefits
Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.
Company
CareDx, Inc.
CareDx, Inc., headquartered in South San Francisco, is a precision medicine company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers.
501-1000 employees
H1B Sponsorship
CareDx, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (4)
2022 (22)
2021 (21)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$574.89MKey Investors
Bristol-Myers SquibbSprout Group
2021-01-21Post Ipo Equity· $164M
2020-06-09Post Ipo Equity· $117.1M
2018-11-13Post Ipo Equity· $52.8M
Leadership Team
John Hanna
President and CEO
Nathan Smith
Chief Financial Officer
Recent News
2026-01-16
2026-01-14
Company data provided by crunchbase