tapouts · 20 hours ago
Research Consultant
United States
Full-time
Remote
Senior Level
5+ years exptapouts is dedicated to nurturing the emotional and psychological well-being of children through innovative coaching solutions. They are seeking an experienced Research Consultant to lead a focused research initiative that gathers qualitative insights from parents, kids, and coaches to improve their services and overall parent satisfaction.
AppsHealth CareMental HealthmHealthMobileMobile AppsPersonal Health
Responsibilities
Design and facilitate parent focus groups to assess the end-to-end tapouts experience
Gather qualitative insights related to: Platform usability and experience, Coaching quality and coach-parent communication, Session structure and outcomes
Synthesize findings into clear themes, insights, and patterns
Develop actionable recommendations to improve product, coaching delivery, and overall parent satisfaction
Deliver a final insights report and presentation to leadership with prioritized improvement opportunities
Collaborate with internal stakeholders across coaching, product, and operations teams
Qualification
Required
5+ years of experience leading focus groups and qualitative research initiatives
Proven background in customer experience research, or user research
Experience with focus groups, surveys, ethnographic responses
Experience translating qualitative data into strategic recommendations
Ability to work independently and manage a defined research project end to end
Excellent communication and presentation skills
Preferred
Experience in education, coaching, mental health, parenting, or child-focused platforms is a strong plus
Comfort working with startups or fast-moving environments
Company
tapouts
Mobile Mental Health Care
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$4.8MKey Investors
M Venture Partners (MVP)
2024-03-16Seed· $3.2M
2021-10-01Pre Seed· $1.6M
Leadership Team
George Moringer
Co-Founder / CEO
Company data provided by crunchbase