Desktop support jobs in United States
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Acro Service Corp · 2 hours ago

Desktop support

Acro Service Corp is seeking a Client Support-Associate for a 3-month contract with the possibility of extension. The role involves providing basic technical support to clients, troubleshooting various IT issues, and managing software installations on workstations and networks.

ConsultingInformation TechnologyStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
Raghvendra Singh Yadav
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Responsibilities

Identify, manage, escalation, and resolve technical issues
Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks
Troubleshoot all information technology issues, including software, hardware, and networking
Monitor installed systems, identify problems, and take corrective action
Provide basic technical support to Clients
Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems

Qualification

Technical supportTroubleshootingMS OfficeCustomer serviceCommunication skillsTeamworkFlexible schedule

Required

1 - 3 years of related work experience, or an equivalent combination of education and experience
1 - 3 years of customer service experience
Excellent communication skills
The ability to work in a team environment and commit to a flexible work schedule

Preferred

1 - 3 years technical experience a plus
Previous experience troubleshooting desktop, printer and notebook issues
Very strong user and support of MSOffice

Company

Acro Service Corp

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With singular global reach and agility, Acro Service Corporation offers you a unique integrated approach to staffing and consulting solutions.

H1B Sponsorship

Acro Service Corp has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (24)
2023 (11)
2022 (11)
2021 (12)
2020 (19)

Funding

Current Stage
Late Stage

Leadership Team

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Chris Ehrhart, CCWP
VP - Global Supplier Partnerships
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Staci Dodson Beurer SPHR, SHRM-SCP, CSP
Chief People Officer (VP, HR)
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Company data provided by crunchbase