Din Tai Fung North America · 12 hours ago
QC Technician
City of Industry, CA
Full-time
Hybrid
Entry Level
$21.50/hr - $25.50/hr
1+ years expDin Tai Fung North America is a globally celebrated culinary destination known for its world-renowned Xiao Long Bao. They are seeking a Quality Control Technician to ensure the consistent production of high-quality and safe food products, monitoring product safety and quality throughout the production process.
Food and BeverageTourismTravel
No H1B
Responsibilities
Monitor, evaluate, and report analytical results of products and raw materials, review production and receiving records, and ensure incoming and outgoing materials meet required specifications
Monitor production processes through random inspections; perform sensory, visual, and laboratory analyses (including organoleptic evaluation, moisture, and water activity testing) of raw ingredients and finished products; maintain the sample retention library; conduct environmental monitoring and sanitation chemical titrations; coordinate microbial testing; and ensure laboratory safety and proper use of quality testing equipment
Assist in troubleshooting product discrepancies, participate in the finished goods hold/release process, and support problem solving through root cause analysis and corrective actions
Lend technical support to R&D, warehouse and production managers
Assist in customer complaint/feedback resolution and communication
Assist in developing and maintaining QA, quality, and food safety procedures and work instructions, create and manage production documents, and ensure compliance with internal, third-party, and HACCP audits as part of the quality management system
Assist with training and instruction for production operators in QA measuring procedures
Provide management with detailed reports as required- daily, weekly, monthly, etc
Perform tasks in accordance with GMPs, ensure production personnel follow proper procedures, and uphold Din Tai Fung’s food safety commitment practices
Other tasks as assigned by Manager/Director
Qualification
Required
1+ year(s) of experience in a QA/QC role
A background in manufacturing and processing environments is desired
Proven analytical strengths and experience
Ability to follow written and verbal work instructions
Excellent communication skills with the ability to present information and respond to questions from customers, managers or the general public
Strong organizational skills, including attention to detail, time management and prioritization to achieve results
Strong computer skills including Microsoft Word and Excel
Experience in writing reports
Ability to react quickly to changing requirements
Preferred
Certification in Hazard Analysis Critical Control Points (HACCP)
ServSafe Food Handler Certificate
Bilingual in English and Spanish
Benefits
Competitive Pay & Benefits
Employer Contribution for individuals and eligible dependents' medical insurance
Dental, Vision, and Life Insurance
Health Savings Account (HSA)
Commuter Spending Accounts
401(k) Plan with company match
Employee Assistance Program
Discounts through BenefitHub
Employee Meal Discounts
Paid Time Off (PTO) to support work-life balance (accrued based on length of service)
Paid Sick Leave (PSL) to care for your health or loved ones
Quarterly Wellness Days - extra time off to recharge every season
Support Bonus Eligible
Opportunities for growth; we love promoting within
Company
Din Tai Fung North America
Din Tai Fung (DTF), a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase