MML Hospitality · 7 hours ago
HR Manager, Nine Orchard
New York,NY,US
Full-time
Onsite
Mid, Senior Level
7+ years expMML Hospitality is known for creating memorable hospitality experiences, and they are seeking a Human Resources Manager for their Nine Orchard hotel. This role will oversee all HR functions on property, including labor relations, employee onboarding, compliance, and employee engagement.
HospitalityWeb Design
Responsibilities
Serve as the primary HR contact for unionized and non-union employees
Manage union relationships, including contract interpretation, grievances, investigations, and disciplinary processes
Partner with hotel leadership to ensure consistent application of collective bargaining agreements and company policies
Provide guidance on employee relations issues with professionalism, discretion, and empathy
Manage full-cycle onboarding for all hotel employees, including new hire paperwork, orientation, and system setup
Lead engaging and informative new hire orientations (Spanish-language support when needed)
Act as a consistent, accessible HR presence on property, fostering trust and approachability
Ensure compliance with federal, New York State, and New York City labor laws
Conduct regular audits (I-9s, certifications, postings, safety training, union documentation)
Maintain, communicate, and enforce HR policies and procedures
Maintain accurate employee data in HRIS systems (Paylocity preferred)
Generate and analyze reports related to staffing, turnover, retention, and compliance
Ensure data integrity across HR, payroll, and benefits platforms
Track employee leave (medical, FMLA, NY Paid Family Leave, sick time, parental leave)
Partner with payroll and benefits teams to ensure accurate processing and communication
Lead employee recognition initiatives, including anniversaries, milestones, and celebrations
Support engagement efforts that strengthen morale, retention, and workplace culture
Participate in cross-functional HR initiatives aligned with hotel and corporate priorities
Support continuous improvement of HR systems, communication, and employee experience
Qualification
Required
7+ years of HR experience, preferably in hospitality, hotels, or a unionized environment
Demonstrated union experience required (grievance handling, CBAs, labor relations)
Strong working knowledge of employment law and compliance best practices
HRIS experience required (Paylocity preferred)
Exceptional communication, organization, and problem-solving skills
High level of discretion and professionalism
Preferred
Spanish fluency (written and spoken) is a strong plus
Benefits
Competitive salary and bonus potential
Paid Time Off
Medical, Dental, Vision, Disability, Life, and Pet Insurance
Retirement benefits
Parental Leave
MML property discounts (hotel, restaurant, retail)
Beverage education reimbursement
Advancement and promotion opportunities
Community service opportunities
Relocation assistance (if applicable)
Company
MML Hospitality
At MML Hospitality, we are more than a collection of restaurants, hotels, and shops.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Stacy Conde
Strategic Partnerships
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