JobTracks · 1 month ago
VP of Title & Operations
Philadelphia, PA
Full-time
Hybrid
Director/Executive
10+ years expConfidential company is seeking a hands-on, high-accountability leader to run daily operations and serve as the Founder's operational second-in-command. This role involves managing title and escrow files, leading a team, optimizing systems, and scaling the business.
EmploymentRecruitingStaffing Agency
Responsibilities
Own Operations: Manage title and escrow files from open to close. Identify bottlenecks, risks, and inefficiencies — and fix them
Lead the Team: Manage ~12 staff, set clear expectations, coach, and build trust through results
Optimize Systems: Be the internal SoftPro expert, maintain workflows, and ensure team adoption
Scale the Business: Design scalable processes, help hire and onboard as the team grows
Qualification
Required
10+ years in title agency operations
Hands-on experience as a title processor and/or escrow officer
Ownership mindset — accountability is non-negotiable
Proven people-management skills
Ability to work in-office 2–3 days/week in Greater Philadelphia
Preferred
Experience at both a title agency and underwriter
Scaling teams or operations
High emotional intelligence + decisive execution
Advanced SoftPro experience (admin experience preferred)
Company
JobTracks
JobTracks is based in Marina Del Rey, CA, and is founded on a fundamental belief in following the golden rule of business – “Treat others as you want to be treated”.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Matt Johnston
CEO
Mary Nen
Chief Talent Officer
Company data provided by crunchbase