Moda Health · 5 hours ago
Sales Assistant I
Portland, OR
Full-time
Hybrid
New Grad, Entry Level
$18.03/hr - $20.18/hr
0+ years expModa Health is a company committed to quality healthcare and community support since 1955. They are seeking a Sales Assistant I to provide internal administrative assistance to the Account Manager and support sales and service objectives through various tasks and responsibilities.
BankingHealth CareHealth InsuranceInsurance
Responsibilities
Provides internal administrative assistance to the Account Manager
Provides daily access for Agents, Group Administrators and Sales and Services staff by phone, email and in person
Provides administrative support necessary to meet sales and service objectives
Supports Sales and Service objectives by preparing accompanying materials for the Account Managers, as needed; Provides back-up support for other Sales Assistants, as needed
Audit group renewal letters and ensures letters are mailed within the advance notice time frame, as outlined in contract
Pulls various Business Objects Reports, as assigned by Account Manager
Prepares internal and external correspondence for Sales and Services team (i.e., renewal paperwork, cancellation, and delinquency notices, etc.), as assigned
Acts as a liaison between various internal departments and the Account Manager when they are out of the office
Completes and submits appropriate Group Applications to Business Implementation Unit within three business days to ensure external timelines are met and or exceeded
Responds timely to high volume of emails and phone calls from external and internal clients; Provides excellent customer service
Prepares Welcome/Enrollment packets and group administrative kits, on as needed basis
Works efficiently in Facets, Agent Database, Business Objects, WiredEnroll and other systems
Acts as a liaison between callers and internal departments (Agent Desk, Membership Accounting, etc.)
Supports department by preparing training materials; Reviews and provides feedback on assigned
Provides training and support for temporary and newly hired full-time Sales Assistants
Evaluates marketing materials, brochures, flyers, and other documents, as assigned
Perform other duties as assigned
Qualification
Required
At least 6 months office experience preferably in health insurance and/or employee benefits/administration field and/or sales and account management practice
Computer proficiency with Microsoft Office applications (Word, Excel, Power Point)
Knowledge of health insurance business as it relates to contracts, state, and federal law
Understanding of systems regarding enrollment and eligibility, processing of claims, billing, customer service, and related information
Ability to learn underwriting policies and procedures for assistance with small and large groups
Ability to work well under pressure with frequent interruptions and shifting priorities
Strong analytical, problem solving and decision-making skills
Ability to come in to work on time and daily; Overtime is evaluated and set during peak times
Strong verbal, written and interpersonal communication skills
Presents a positive and professional image in the community; Maintains confidentiality and projects a professional business image
Maintains a valid driver's license
Ability to handle a pushcart/hand truck and ability to lift boxes up to 40 lbs
Ability to be a self-motivator and work independently with little or no supervision
Benefits
Medical, Dental, Vision, Pharmacy, Life, & Disability
401K- Matching
FSA
Employee Assistance Program
PTO and Company Paid Holidays
Company
Moda Health
Moda Health offers quality health coverage in Oregon, Washington, and Alaska.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$205MKey Investors
Delta Dental
2018-08-31Corporate Round· $155M
2014-12-18Debt Financing· $50M
Leadership Team
R
Robert Judge
Chief Client Office, Pharmacy Solutions
Recent News
2023-07-24
Business Journals
2022-10-06
Company data provided by crunchbase