Capital Blue Cross · 11 hours ago
Senior Business Systems Analyst
Harrisburg, PA, US
Full-time
Hybrid
Senior Level
5+ years expCapital Blue Cross is committed to improving the health and well-being of its members and communities. The Senior Business Systems Analyst provides analytical, technical, and problem resolution support to core systems, acting as a liaison between business and technical teams to ensure innovative solutions to business needs.
ConsultingHealth CareHealth InsuranceProfessional Services
Responsibilities
Work with a cross-functional team on large scale projects. Identify potential projects risks and contingencies
Elicit and document detailed business requirements to support system and process changes for cross-functional projects. Considers root cause analysis and identifies process improvement opportunities
Apply practical application and industry knowledge to decision making and strategic initiatives
Make complete technical and business process recommendations including ROI, estimated time required and other documentation that supports the project life cycle. Serve as liaison between business process experts and technology experts in order to elicit business requirements and translate to technical teams
Evaluate and effectively communicate testing defects and negative business impacts to ensure they are being addressed with a sense of urgency
Develop the test strategy and planning documents. Coordinate and communicate test strategy to project sponsors, and management. Ability to serve as a Test Lead on complex projects and provide test execution support as needed. Ability to write test plans and enter into defined testing tools. Assign testing tasks as needed to project testers. Monitor activities assigned to testers and ensure testing is completed by the due date. Review and coordinate testing with business areas. Communicate test status and milestones to dept and project management
Qualification
Required
5 years relevant industry experience or work in a similar field
Experience working with Capital core systems or an integrated business systems that handles claims processing, membership, billing, network, clinical, customer service, and product processes
Strong analytical skills with the ability to analyze problems and issues, determine impact, and develop business solutions for system changes
Ability to act as a liaison and recommend solutions to a variety of departments, as well as other Plans and other external business partners
Ability to effectively communicate in writing and verbally with technical and non-technical audiences. Also includes persuasion and negotiation skills to resolve differences with skill and understanding
Proven ability to thrive in fast-paced environments, efficiently managing multiple responsibilities while maintaining a flexible and adaptable approach
Skilled in quantifying and prioritizing assigned tasks, adapting to changing priorities, and performing duties with minimal supervision. Demonstrates the ability to work both independently and collaboratively within a team
Knowledge of the health care industry and corporate structure. Includes knowledge of standards, policies, and business practices and procedures for multiple departments/systems. Is familiar with those business services, systems and/or processes provided by external business partners
Knowledge of data processing terminology and concepts. Includes a high-level technical understanding of technology tools used to support business requirements gathering and testing
Preferred
Prefer a Bachelor's Degree in one of the following; business administration, health planning and administration, information systems, computer science
Project management experience or PMP a plus
Benefits
Medical, Dental & Vision coverage
Retirement Plan
Generous time off including Paid Time Off
Holidays
Volunteer time off
Incentive Plan
Tuition Reimbursement
Company
Capital Blue Cross
At Capital Blue Cross, we promise to go the extra mile for our team and our community.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Todd Shamash
President and CEO
Glenn Heisey
Executive Vice President and Chief Operating Office
Recent News
2025-10-02
2022-10-14
Company data provided by crunchbase