Customer Service Representative - Health Plan jobs in United States
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Axelon Services Corporation · 2 months ago

Customer Service Representative - Health Plan

Axelon Services Corporation is seeking a Customer Service Representative for their Health Plan division. The role involves triaging inbound calls from customers, assisting with inquiries related to health plan enrollment, premium payments, and providing product information while ensuring high customer service standards.

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H1B Sponsor Likelynote

Responsibilities

Triaging inbound calls from customers
Assisting Health Plan Customers with inquiries regarding Enrollment Information
Assisting with Premium Payment Options
Handling requests for Health Plan materials
Providing Health Plan Exchange Product information
Maintaining accurate documentation of customer contact
Communicating effectively with customers
Maintaining confidentiality
Maintaining good working relationship with co-workers

Qualification

Customer ServiceCall Center ExperienceMedical KnowledgeInsurance KnowledgeHigh School DiplomaSome College Coursework

Required

High School diploma
Minimum of 2 years of experience in customer service

Preferred

Some college level course work
Strong background in Call Center, Medical, Insurance
Resident of SD, ND, MN, NE, FL, TN, IA, TX, IN, IL, SC, MA

Company

Axelon Services Corporation

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For more than 40 years, Axelon has been exceeding market expectations and delivering top talent to the Fortune 500.

H1B Sponsorship

Axelon Services Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (14)
2023 (3)
2022 (7)
2021 (17)
2020 (12)

Funding

Current Stage
Late Stage

Leadership Team

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Tania Obeid
Chief Executive Officer
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Cynthia Lah
Chief Operating Officer
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Company data provided by crunchbase