Line Support Technician jobs in United States
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iSpace, Inc. · 10 hours ago

Line Support Technician

iSpace, Inc. is seeking a Line Support Technician to maintain the stability of Tier I Line Applications and equipment. The role involves providing desktop, application, and network support for plant floor clients and end-users, as well as supporting technology upgrades and monitoring systems for Tier 1 computer systems.

ConsultingInformation ServicesLocation Based ServicesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Support the plant floor client and end-user desktop, application, and network support for all Tier 1 computer systems
Interact with plant floor users and clients (in order to understand production line processes and customers)
Support projects such as technology upgrades/implementations of Tier 1 computer systems
Review, understand and react to various monitoring systems for Tier 1 computer systems

Qualification

Level 1 IT supportHardware troubleshootingWindows 7/10Active DirectoryLAN/NetworkingMS-OfficeAIX/UNIXProblem ticketing applicationsGeneral IT processesCommunication skillsTime managementAdaptability

Required

Completed post-secondary education in Computer Science or equivalent related experience
1-3 years of experience providing Level 1 IT support
Demonstrated hardware troubleshooting skills for printers, scan guns, desktop PCs/laptops, handheld devices
Experience supporting the following technologies: Computer applications and end-user computing devices
Windows 7/10, Active Directory, LAN/Networking
Experience using MS-Office, and problem ticketing applications
Experience executing processes on an AIX/UNIX environment
Experience managing 2nd level support calls (Level 1)
Experience managing 3rd level support calls (Level 2)
Ability to follow and document processes
Ability to adapt/learn in a changing environment
Experience with general IT processes and development methodologies
Solid analysis, proven problem solving and decision-making skills
Good time management and prioritization skills
Strong communication skills both verbal and written

Preferred

Preferred general functional knowledge of GALC/ALC (Assembly Line control) systems and associated business processes/systems

Company

iSpace, Inc.

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iSpace is a global services company focused on Information Technology Services, Business Process Services, Location Based Services and Healthcare Solutions.

H1B Sponsorship

iSpace, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (29)
2023 (26)
2022 (76)
2021 (26)
2020 (70)

Funding

Current Stage
Late Stage

Leadership Team

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Suresh Kothapalli
CEO
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Company data provided by crunchbase