Community Choice Credit Union · 21 hours ago
Member Center Assistant Manager
Eastpointe, Eastpointe, MI, US
Full-time
Onsite
Mid, Senior Level
2+ years expCommunity Choice Credit Union is dedicated to helping its members achieve their desired lives by living its core values. As an Assistant Member Center Manager, you will lead and mentor your team, ensure smooth daily operations, and contribute to sales and service success.
BankingCreditFinancial Services
Responsibilities
Lead by example to meet and exceed member center sales and service goals
Coach, mentor, and develop team members to deliver outstanding service and achieve results
Oversee daily branch operations, ensuring efficiency, compliance, and accuracy in all transactions
Actively participate in recruiting, onboarding, and training new team members
Manage branch schedules, staffing, and workflow to ensure excellent coverage and member experience
Support the Member Center Manager with performance evaluations, promotions, and team development decisions
Step into the leadership role when the Member Center Manager is unavailable
Maintain security, compliance, and a professional work environment
Qualification
Required
2–5 years of management experience in financial services or a related industry
Strong leadership and coaching abilities
Proven sales and service acumen with the ability to drive results
Knowledge of financial products, services, and policies
Ability to thrive in a fast-paced environment while prioritizing effectively
Strong organizational and problem-solving skills
Preferred
Bachelor's degree in Business
Completion (or willingness to complete) FinCep Certification and Mentor Development Program
Company
Community Choice Credit Union
Community Choice Credit Union specializes in e-Banking, mobile banking, insurance, financial tools, loans and investment services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
R
Rob Bava
President and CEO
Recent News
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