Reliable Automatic Sprinkler Co., Inc. · 2 months ago
Sr. IT Systems Analyst
Oak Brook, IL
Full-time
Hybrid
Senior Level, Lead/Staff
$110K/yr - $130K/yr
8+ years expReliable Automatic Sprinkler Co., Inc. is seeking a Sr. IT Systems Analyst to drive the strategic optimization and evolution of their sales and order entry ecosystem. This role involves enhancing customer experience and sales efficiency by leading the design and development of IT solutions, managing vendor relationships, and spearheading continuous improvement initiatives.
AutomotiveBuilding MaterialManufacturing
Responsibilities
Partner with Sales Operations to identify and implement strategic process and system improvements, enhancing customer experience and sales efficiency
Lead the design and development of IT solutions for Sales initiatives, aligning with business objectives and ensuring seamless integration
Architect and drive the definition of complex business requirements, translating them into scalable M3 ERP configurations. Oversee comprehensive testing for robust end-to-end functionality
Champion the optimization and strategic integration of CRM and CPQ platforms, defining roadmaps and ensuring architectural alignment
Cultivate strong relationships with business stakeholders and influence strategic decisions and ensuring technology initiatives align with business goals
Proactively engage stakeholders on all defined projects, facilitating effective communication and resolving issues
Manage strategic partnerships with third-party vendors (e.g., Customer Portal, MS Dynamics, Salesforce, CPQ, EDI, Esker) and ensuring solutions meet strategic objectives
Coordinate the resolution of complex EDI and Esker issues across teams and external partners, minimizing disruption and ensuring timely resolution
Spearhead continuous improvement initiatives across the sales landscape, embracing Lean/Kaizen principles to identify process enhancements
Serve as the primary IT participant in Sales/Customer Service Kaizen events, leveraging deep process and system understanding to identify improvements and design optimized solutions
Drive the strategic planning, implementation, and optimization of EDI solutions to ensure a seamless data exchange
Lead complex problem-solving and root cause analysis for critical sales system issues, maximizing uptime and minimizing disruption
Develop and implement robust documentation for system architecture, configurations, and processes to ensure knowledge transfer and sustainability
Lead the planning, execution, and oversight of new system implementations and data migration activities
Qualification
Required
8+ years progressive IT systems analysis experience, with 5+ years dedicated to ERP (preferably Infor M3) and Sales/Customer Service functions
Extensive hands-on experience with CRM (e.g., Salesforce, MS Dynamics) and CPQ (e.g., PROS, Oracle, PriceFx, Salesforce) platforms and strategic integration
Proven experience implementing, managing and leading an EDI / VMI program
Experience collaborating with executive leadership on strategic initiatives like organizational change and sales process re-engineering
Experience with M&A activities, particularly in system integration and data migration
Proficient in Microsoft Office applications
Exceptional analytical and problem-solving skills, with a proven ability to diagnose complex issues and implement robust solutions
Demonstrated expertise in leading the entire business analysis lifecycle (requirements, design, testing, deployment)
Strong business acumen, translating technical concepts into business value and aligning IT solutions with strategic objectives
In-depth understanding of Lean/Kaizen principles and methodologies, with demonstrated experience leading or contributing to Kaizen events for sales/customer service improvements
Strong stakeholder management and communication skills, aligning diverse groups and driving consensus
Proven ability to translate business objectives into technical requirements and oversee IT solution development/implementation
Exceptional coordination and program management skills for complex, cross-departmental projects
Benefits
Competitive salary and performance incentives
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Training and career development opportunities
Company
Reliable Automatic Sprinkler Co., Inc.
The Reliable Automatic Sprinkler Co. Inc., founded in 1920, is a global manufacturer and distributor of fire protection products.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase