Loma Linda University Health · 1 day ago
Collector
San Bernardino, CA
Full-time
Onsite
Mid Level
3+ years expLoma Linda University Health is a faith-based institution dedicated to continuing the teaching and healing ministry of Jesus Christ. The Collector performs A/R collections and billing, ensuring accurate coding and payment application, while resolving collection issues with payors and managing inquiries related to payments and reimbursements.
EducationHealth CareHospitalMedical
Responsibilities
The Collector performs A/R collections and billing via assigned special projects, involving multiple insurance contracts & entities
Verifies that patient services are coded correctly and payment has been applied properly
Analyzes and audits accounts for correct balance, proper follow-up and complete reimbursement
Monitors collection issues and resolves with payor
Processes phone-online and paper inquiries and correspondence taking appropriate collection actions that may include: working rejections/denials, calling for status, tracer claims and rebilling
Identifies misapplied payments and requests payments, adjustments/transfers or refunds
Performs other duties as needed
Qualification
Required
High School Diploma or GED required
Knowledge of Government/CPT and ICD coding, medical terminology and the ability to read and interpret EOBs required
Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint)
Operate/troubleshoot basic office equipment required for the position
Able to work calmly and respond courteously when under pressure; collaborate and accept direction
Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision
Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position
Preferred
College level courses in Business and/or Accounting preferred
Minimum three years previous experience in Commercial/Contract or Managed Medi-Cal billing, auditing and collecting preferred
Epic experience preferred
Company
Loma Linda University Health
Loma Linda University Health’s story is one of hope. Our people strongly believe in the work of physical, mental, and spiritual healing.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$9MKey Investors
California Institute for Regenerative Medicine
2025-11-04Grant· $9M
2021-04-05Acquired
Leadership Team
Angela Lalas, MBA, CPA,CGMA,FHFMA
Executive Vice President for Finance/CFO
Lyndon Edwards
Chief Operating Officer
Recent News
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