Connection · 13 hours ago
Small Business Sales Representative
Merrimack, NH
Full-time
Onsite
New Grad, Entry LevelConnection is a company focused on providing technology solutions for small businesses, and they are seeking a Small Business Sales Representative to establish new accounts and manage long-term sales relationships. The role involves outbound prospecting, customer relationship management, and solution development to ensure account growth aligned with company goals.
ComputerEnterprise SoftwareGovernmentInformation ServicesInformation TechnologyService IndustrySoftware
Responsibilities
Research and identify potential new customers through online prospecting
Qualify accounts by assessing organization size, primary contacts, and potential IT spend
Conduct outbound cold calls to develop new customer relationships and future sales opportunities
Maintain ongoing communication with existing customers to support repeat business
Develop an understanding of customer operations, technology environments, and potential areas for improvement
Provide timely updates regarding customer inquiries, orders, and issue resolutions
Collaborate with internal teams and external partners (vendors, tech support, distributors such as Ingram Micro) to develop customized IT solutions
Build solutions based on customer needs and insights from relevant sources
Utilize internal pricing resources to provide competitive quotes while maintaining profit margins
Verify the accuracy of solution components and ensure alignment with customer needs
Deliver quotes within customer‑specified timelines and revise pricing based on feedback or changes in customer requirements
Communicate stock limitations, product availability concerns, or other factors affecting proposed solutions
Attend vendor trainings, including mandatory sessions
Review the company intranet regularly for updates to vendor information or technology changes
Utilize PPCU training tools to strengthen product knowledge
Engage with onsite vendors to learn about new technologies, products, and service offerings
Qualification
Required
Strong written and verbal communication skills
Ability to conduct effective research and qualify potential customers
Comfortable with outbound calling and engaging new prospects
Strong organizational skills with the ability to manage multiple customer relationships
Attention to detail and accuracy in documentation and customer communications
Preferred
Experience in IT sales, technology solutions, or related fields
Familiarity with CRM systems or sales productivity tools
Understanding of IT infrastructure or related technical concepts
Experience coordinating with vendors, distributors, or technical resources
Company
Connection
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
Founded in 1982
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-03-06IPO
Leadership Team
Timothy McGrath
President & CEO
Recent News
2025-02-06
2025-02-06
Seeking Alpha
2025-02-06
Company data provided by crunchbase