Comfort Research · 10 hours ago
Inventory & E-commerce Operations Coordinator
Tarboro,NC,US
Full-time
Onsite
Mid Level
3+ years expComfort Research is leading the furniture industry in innovative and affordable design and manufacturing. The Inventory & E-commerce Operations Coordinator ensures accurate execution of daily small parcel orders across eCommerce platforms, manages production waves, and resolves order issues while supporting cross-functional teams.
ComputerManufacturingProduct Design
Responsibilities
Demonstrate the Core Values of Comfort Research in daily actions, execution of tasks, and interactions with others
Oversee all e-commerce demand and ensure daily execution of small parcel orders across platforms
Monitor and optimize production waves, work orders, and shipping documentation using designated ERP system
Proactively identify and resolve order issues, implementing in-process corrections and collaborating with Ecommerce SME, IT, Customer Service, and Production teams
Track and exceed KPIs for order accuracy, on-time shipments, and inventory performance; investigate delays and reroute orders as needed
Manage daily inventory cycle counts, analyze discrepancies, and recommend corrective actions to improve accuracy and reduce scrap
Maintain organized pick areas and support 5S audits in warehouse and production zones
Ensure timely receipt and processing of packing slips and invoices; support Finance with invoice matching and scrap reporting
Collaborate with cross-functional teams to optimize workload, capacity, and inventory levels for e-commerce and dropship fulfillment
Participate in continuous improvement initiatives and cross-functional problem-solving
Maintain a safe and orderly work environment and enforce adherence to safety policies
Maintain a forklift driver certification
Other duties as assigned by leadership
Qualification
Required
High School Diploma or GED required
3+ years of experience in a manufacturing or warehouse environment, with exposure to e-commerce operations
Experience with Warehouse Management Systems (WMS), preferably ASCTrac
Strong attention to detail and ability to manage multiple priorities in a fast-paced setting
Proficiency in Microsoft Office, especially Excel, Word, Outlook, and Teams
Effective communication and problem-solving skills across teams and departments
Familiarity with inventory tools and order management systems
Basic math skills and the ability to follow standardized work procedures
Comfortable with repetitive tasks and physical demands, including lifting up to 50 lbs
Benefits
Generous Paid Time Off (PTO) plan that begins accruing upon hire for eligible Ambassadors
Culture Awards program with opportunities to win cash prizes or extra PTO in addition to company-wide recognition
Several paid holidays throughout the year
Employee Assistance Program
Growing family bonus & extra PTO for new parents
Referral Bonus program
401(k) program with generous company match
A variety of health insurance plans to choose from with company contributions to premiums
Dental, vision, and other ancillary insurance coverages available
Company-paid Short-Term Disability coverage
Company-paid Life Insurance policy
Free product allowances & product discounts
Company
Comfort Research
Comfort Research is a product design and manufacturing company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Matt Jung
Co-Founder
Scott Johnson
Chief Financial Officer
Company data provided by crunchbase