Uber · 14 hours ago
2026 Global Shared Rides Program Manager | MBA Intern, United States
New York, NY, US
Internship
Onsite
Intern
$54/hr - $54/hr
2+ years exp
Start in 2026Uber is looking for current MBA students to join as the Program Manager for Shared Rides Support. In this role, you’ll gain skills and exposure by serving as the voice of the shared rides customer, and driving optimizations across support policies & support automations.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Be the driving force behind the execution of the global Shared Rides Support strategy
Oversee and execute the 2026 roadmap and drive execution of initiatives aimed at reducing support cost and addressing product-specific nuance. Surface defect reduction insights, push for low-cost policy differentiation, coordinate support automations, and reduce cost per contact
Work closely with senior Ops and Finance stakeholders to ensure the program is on track to cost reduction targets
Uphold and enhance strong cross-regional relationships and governance by driving visibility into key metric health and project updates, proactively engaging regional stakeholders and building a global low-cost support community
Develop strategic insights on both quantitative and qualitative data about low-cost product support. Tell a compelling story with data to large audiences, including executive level stakeholders. Simplify complex issues into narratives to influence high-level decision-making and drive alignment among diverse stakeholders
Build cross-functional trust and reputation as a thought leader in the low-cost support domain
Qualification
Required
Currently enrolled in MBA program (graduating between May - June 2027)
Minimum of 2 years of professional experience
Strong Microsoft Excel / Google Sheets skills
Excellent problem solving, business judgment, analytical, and critical thinking skills
Strong communication and presentation skills, including executive audiences
Preferred
Proven experience in working with diverse set of functions and stakeholders in complex organizational settings
Ability to independently navigate competing pressures and thrive under pressure in a fast-paced, unstructured environment
Experience building deep, trust-based relationships with teams and cross-functional partners at various levels of seniority
Experience building efficient processes that scale across a large organization
Benefits
You will also be eligible for various benefits.
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
2026-01-25
Hindu Business Line
2026-01-24
2026-01-24
Company data provided by crunchbase