Universal Technical Institute, Inc. · 2 hours ago
Front Desk Coordinator
Rancho Cucamonga, CA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrUniversal Technical Institute, Inc. is seeking a Front Desk Coordinator to be the face of their campus. In this role, you will greet visitors, support campus operations, and ensure a welcoming experience for prospective students and their families.
AutomotiveEducationHigher Education
Responsibilities
Welcome and register all visitors, answer incoming calls professionally, and direct guests and inquiries to the appropriate staff or department
Provide top-notch customer service to students, families, staff, and external partners, maintaining a friendly and professional demeanor
Handle incoming mail, packages, and checks; ensure timely distribution to the correct departments
Support multiple departments with administrative tasks and assist with campus events like Open House, Orientation, and Graduation
Coordinate and deliver professional campus tours, maintain guest records, and provide feedback on visitor interactions
Manage marketing material inventory and assist admissions leadership with paperwork and other support duties as needed
Qualification
Required
High School diploma or GED required
Customer Service experience required
Ability to work in a fast-paced and highly visible environment
Ability to maintain a professional and approachable demeanor
Ability to communicate effectively with all levels of employees and visitors (written and verbal)
Ability to work well with a variety of styles and personalities
Possess excellent customer service skills
Knowledge of Microsoft Office software
Confidence in public speaking
Strong keyboarding skills
Preferred
Previous experience with multi-line phone system strongly preferred
Benefits
Paid Training
Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
Company
Universal Technical Institute, Inc.
Universal Technical Institute, Inc., is a nationwide provider of technical education training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, CNC machinists and Welders.
Founded in 1965
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Transportation Resource Partners
2003-01-01Series Unknown
Leadership Team
J
Jerome Grant
CEO
Recent News
2025-12-02
Company data provided by crunchbase