LoanPro · 12 hours ago
Technical Documentation Specialist
United States
Full-time
Remote
New Grad, Entry LevelLoanPro is a fintech company transforming the lending landscape with over $18 billion in loans managed across North America. The Technical Documentation Specialist will shape product understanding and communication, develop knowledge base and developer documentation, and collaborate across teams to ensure content meets user and stakeholder needs.
FinanceFinancial ServicesFinTechInformation ServicesInformation TechnologySaaSSoftware
Responsibilities
Write, organize, and maintain our knowledge base and developer documentation articles that explain how to use our product. Ensure that all content, whether internal or external, is clear, technically accurate, and appropriately tailored to meet the needs of different audience segments
Develop a deep understanding of our product’s functions, features, and integration capabilities
Work closely with product teams, sales, and customer support to gather the necessary information and insights required to develop accurate and effective content
An essential function of this role requires onsite work to collaborate with other team members. Remote work can be conducted at managers discretion and in accordance with company hybrid policy
Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Qualification
Required
Bachelor's degree or equivalent practical experience
Exceptional writing and communication skills
Strong editing and proofreading skills
Comfortability with reading and understanding basic code snippets
Experience using or general familiarity with APIs, databases, or programming languages
Effective collaborator who thrives in a fast-paced environment
Benefits
80% Medical/Dental
PTO and Holiday Schedule
HSA and 401K Match
Wellness Rewards and EAP
Company
LoanPro
LoanPro is the marketing-leading lending and credit platform built to innovate the future of finance.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$100MKey Investors
FTV Capital
2021-07-07Series A· $100M
Leadership Team
Rhett Roberts
Co-Founder & CEO
C
Chris Trujillo
General Counsel
Recent News
2025-12-22
Crowdfund Insider
2025-12-21
2025-12-17
Company data provided by crunchbase