RR Donnelley · 7 hours ago
Business Analyst
Houston, TX
Full-time
Onsite
Mid Level
$63K/yr - $97K/yr
3+ years expRRD is a leading global provider of marketing, packaging, print, and supply chain solutions. They are seeking an experienced Business Analyst for their Houston, TX facility to conduct business process analysis, gather requirements, and provide solutions for clients.
Marketing & Advertising
Responsibilities
Business process analysis and gather requirements for solutions to address new business requirements for existing and new clients, working closely with business process owners
Present issues, solutions and options to an audience in a clear, effective, and appropriate-to-their-level manner
Identify and document test plans, perform system testing, and assist users or developers with testing issues in conjunction with the team
Adhere to quality assurance and regulatory standards
Prepare training materials and IT reference documents
Configure ERP system and other application software
Provide solutions and deliver outputs within the planned time and budget. Perform and manage multiple concurrent assignments
Liaise between the business teams and the software development groups and other IT colleagues, some of whom are located in other European countries and the US
Provide relevant and timely assistance and expert knowledge to resolve problems and effectively utilize business systems in response to help desk calls
Provide frontline business process support and troubleshoot business application production issues
Maintain a focus on detail orientation and provide regular status updates
Maintain awareness of the capabilities of our business applications
Design and write reports over systems data to meet business needs
Follow IT Standards and change management procedures
Qualification
Required
Bachelor's Degree in Information Technology/Business Information systems and/or equivalent experience
3+ years experience in a similar business/application analysis role
Advanced English knowledge both in verbal and written
Understanding of software development life cycle (SDLC)
Experience gathering and documenting requirements
History of providing effective support for internal or external customers
Knowledge of and usage of Microsoft Office products
Experience in JD Edwards Enterprise or similar system is required
Preferred
Business analysis/IT experience in a supply chain environment including the core areas of manufacturing, distribution and supply chain management
Experience configuring, implementing and rolling out ERP and other application software systems and enhancements
Experience with Shop floor applications
Familiarity with data base principles, analysis and development
Knowledge of SQL
Experience with report writers
Experience in Business Applications support – Help Desk
Benefits
Medical
Dental
Vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Other voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Company
RR Donnelley
RRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 91% of the Fortune 100.
10001+ employees
H1B Sponsorship
RR Donnelley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (16)
2022 (14)
2021 (6)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Tom Quinlan
President & Chief Executive Officer
Drew Coxhead
Chief Financial Officer
Recent News
Ink World Magazine
2024-04-25
Labels & Labeling
2024-04-25
financialcontent.com
2023-07-19
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