Liquid I.V. · 16 hours ago
Deductions Analyst
El Segundo, CA
Full-time
Hybrid
Entry, Mid Level
$36.39/hr - $46/hr
2+ years expLiquid I.V. is a company focused on elevating the vitality of people and the planet. They are seeking a Supply Chain Deductions Analyst responsible for researching, analyzing, and resolving customer deductions related to supply chain activities.
Food and BeverageHealth CareNutritionWellness
No H1B
Responsibilities
Investigate customer deductions by reviewing invoices, PODs, freight documents, customer portals, return documentation, and internal system data
Validate shortages, damages, and returns against internal shipping and inventory records
Determine deduction validity and recommend appropriate action (repayment request, write-off, credit/adjustment, or escalation)
Document all findings, decisions, and supporting evidence within the deduction management system
Partner with Logistics and Warehouse teams to research shipment discrepancies, delivery issues, and carrier-related variances
Work with Sales to resolve customer disputes and determine commercial decisions for invalid deductions
Communicate with Customer Service regarding order management issues contributing to deductions
Collaborate with AR to ensure accurate financial posting and timely resolution
Access customer and carrier portals to retrieve required backup (PODs, compliance notices, RTVs, etc.)
Contact customers or carriers when supporting documentation is missing, incomplete, or unclear
Submit disputes in customer portals and track outcomes
Identify trends in recurring deduction types or root causes related to shipping, packaging, labeling, ASN issues, or internal process gaps
Provide feedback to Supply Chain, Operations, and Sales to prevent future deductions
Recommend process improvements that reduce deduction volumes and streamline investigation steps
Maintain accurate, timely deduction logs and reconciliation reports
Track KPIs including deduction aging, recovery rates, dispute win rates, turnaround time, and root-cause categories
Assist in month-end close activities (accruals, adjustments, reporting)
Qualification
Required
Bachelor's degree in Supply Chain, Finance, Business, or related field (preferred but not always required)
2–4 years of experience in supply chain, accounts receivable, deduction management, logistics, or customer operations
Strong analytical skills with the ability to interpret financial and operational data
Proficiency in ERP systems (preferably D365) and customer portals
Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, formulas)
Excellent communication and documentation skills
Ability to work cross-functionally and manage multiple priorities
Benefits
100% company-paid medical, dental and vision insurance for employees (PPO, HMO and Kaiser options).
A 401k plan with company match, short and long-term disability coverage.
A generous PTO and sick policy that includes 13+ paid annual holidays.
Wellness classes (fitness, mental health, nutrition, finance, etc.).
An Employee Assistance Program, including membership for guided meditation for all employees.
Monthly tech and wellness reimbursement.
An infinite supply of Liquid I.V. for endless hydration!
Company
Liquid I.V.
Liquid I.V. is a functional hydration company based in Los Angeles, CA. Acquired by Unilever in 2020, Liquid I.V.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$10MKey Investors
CircleUp
2020-09-01Acquired
2019-07-23Series Unknown· $5M
2018-08-28Series B· $5M
Leadership Team
Patricia Hart Almeida
Chief Operating Officer
Brandin Cohen
Founder
Recent News
Media Post
2025-12-04
2025-12-03
Liquid I.V. Canada
2025-12-03
Company data provided by crunchbase