iPostal1 · 7 hours ago
Mail Center Manager - Kansas City, MO
Kansas City, Missouri
Full-time
Onsite
Mid LeveliPostal1 is seeking a professional and upbeat Mail Center Manager to work in their Kansas City, Missouri office. The role involves managing mail services, providing excellent customer service, and ensuring efficient office operations.
Information TechnologyInternet
Responsibilities
Receive mail, scan into software and file appropriately
Upon customer direction, discard, shred, open & scan contents of mail and / or forward to an alternate location
Answer inbound calls and in person inquiries from customers in a prompt and professional manner
Assist customers in person to retrieve their mail in a courteous fashion
Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
Ensure the highest level of customer service
Keep inventory of mail and office supplies and keep the corporate office informed when supplies need to be reordered
Perform other customer service responsibilities to assist the corporate office during busy times
Qualification
Required
Ability to work independently and handle confidential mail with absolute discretion
Results oriented
Strong work ethic
Organization skills are a must
Excellent verbal and written communication skills
Previous experience in an office coordinator role with an emphasis in customer service
Benefits
Two-week paid training
Company
iPostal1
iPostal1 is digital mail service which offers customers a real street address.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
TJ P.
SVP Enterprise and Partnerships
Shlomo F.
GC | VP Strategic Partnerships
Recent News
The Romania Journal
2024-12-03
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