DCI · 14 hours ago
Card Services Implementation Specialist
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $65K/yr
2+ years expDCI is a company dedicated to empowering community banks with cutting-edge technology and exceptional service. The Card Services Implementation Specialist will coordinate the implementation of ATM and debit card services for client financial institutions while providing ongoing support and ensuring smooth operations of electronic funds transfer products.
BankingFinancial ServicesInformation ServicesPaymentsSoftware
Responsibilities
Plan, coordinate, and execute implementations, conversions, and special projects for card services and EFT products
Complete all required network contracts and paperwork for new and existing services
Develop, maintain, and document both implementation and operational procedures for client institutions
Collaborate with teams to enhance procedural efficiency and effectiveness
Research and resolve second-level issues related to card and ATM services
Coordinate client requests with card vendors to address specific needs
Assist with the development and rollout of new card products and system enhancements
Support cross-departmental testing and production processing initiatives
Monitor client satisfaction to ensure expectations for service quality and accuracy are consistently met
Assist in marketing InstaKEY services through client outreach and written proposals
Provide backup support for other Card Services team members as needed
Qualification
Required
Ability to travel up to 25% to support project implementation and conversions
Proven ability to manage multiple projects under tight deadlines while maintaining attention to detail
Proficiency in MS Office applications
Flexibility to work after hours, on-call, or weekends as required
Strong commitment to regular and reliable attendance
Preferred
Bachelor's Degree or equivalent work experience
At least 2 years of experience in a customer-facing role, preferably in EFT or financial services
Knowledge of online transactions, ATM terminal operations, and financial institution settlements
Strong analytical, decision-making, and problem-solving skills
Excellent verbal and written communication skills for diverse audiences
Ability to work independently and collaboratively in a team environment
Benefits
Comprehensive benefits
Abundant growth opportunities
Supportive and collaborative work environment
Company
DCI
DCI is a leading developer of Fintech, core processing, and digital banking solutions. We strive to be an advocate for community banks nationwide.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$1.28M2018-12-18Series Unknown· $1.28M
Leadership Team
Sarah Fankhauser
President and CEO
Dennis Queal
CFO
Recent News
2025-11-14
2025-11-14
Digi Power X Inc.
2025-09-17
Company data provided by crunchbase