The Alfred Foundation · 14 hours ago
Administration Officer (Patient Services Centre)
Alfred, NY
Full-time
Onsite
New Grad, Entry LevelThe Alfred Foundation is a public health service delivering high-quality care across various stages of life for the metropolitan Melbourne area. The Administration Officer will perform a range of administrative, reception, and clerical tasks to support the Patient Service Centre, ensuring best customer outcomes and compliance with reporting requirements.
Hospital & Health Care
Responsibilities
Effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service
Ensure that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements
Provide an approachable, responsive and professional service to patients, carers and health professionals
Reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, and telephone support and data entry
Qualification
Required
Demonstrated commitment to high level customer service skills and principles of the Alfred Centre model of care
Strong computer skills. Hospital databases including IPM and Cerner preferred
Excellent interpersonal and communication skills
Strong analytical and problem solving skills
Understanding of medical terminology
Ability to work independently and within a team environment
Demonstrated ability to work under pressure
Flexibility to work in all areas of the department
Reflect The Alfred's values of teamwork; understand the importance of teamwork, show respect and communication with all members of the team
Benefits
Salary Packaging & Novated Leasing through Maxxia.
Flexible Heath Insurance coverage through HCF Health Insurance
On-site car & bike parking opportunities, Deducted Pre-Tax!!
Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
Child Care Services at The Alfred managed by KU Children’s Services
Company
The Alfred Foundation
The Alfred Foundation raises funds to support the incredible work of The Alfred hospital.
Founded in 1871
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase