Innova Solutions · 8 hours ago
Application Support Engineer
Chicago, IL
Full-time
Onsite
Senior Level
$70/hr - $72/hr
7+ years expInnova Solutions is a staffing company that is immediately hiring for an Application Support Engineer. The role involves collaborating with various teams to provide application support, manage user queries, and develop support tooling and automation while ensuring timely resolution of issues.
Artificial Intelligence (AI)Business Information SystemsCloud Data ServicesConsultingCyber SecurityInformation TechnologyInfrastructureIT ManagementMachine LearningSoftware
Responsibilities
Minimum 7 years of experience in Application support and problem diagnosis skills - ability to jump in and investigate issues, resolve problems, and communicate status
Manage user query mailbox effectively, understand the scope of teams work and ensure timely and appropriate response is provided for all user queries
Must be able to attend Face to Face interview
2+ Years of experience develop support tooling and automation using Python and Javascript
4+ years of experience responding and resolving feed support issues for Autosys and Python based batches
2+ years of experience managing alerts and monitoring of critical trading system environments using ITRS
2+ years of experience with Incident management - provide timely and accurate user notifications as well as management escalations when needed
Documentation and knowledge management
Follow up and coordinate resolutions with various development teams
Assist with metrics reporting for Python based systems and Java applications
Coordinate and perform Business Continuity testing and related paperwork
Organize and run meetings independently for issue resolution
Identify scope for automation to reduce manual, repeating tasks
Qualification
Required
Minimum 7 years of experience in Application support and problem diagnosis skills - ability to jump in and investigate issues, resolve problems, and communicate status
Manage user query mailbox effectively, understand the scope of teams work and ensure timely and appropriate response is provided for all user queries
Must be able to attend Face to Face interview
2+ Years of experience develop support tooling and automation using Python and Javascript
4+ years of experience responding and resolving feed support issues for Autosys and Python based batches
2+ years of experience managing alerts and monitoring of critical trading system environments using ITRS
2+ years of experience with Incident management - provide timely and accurate user notifications as well as management escalations when needed
Documentation and knowledge management
Follow up and coordinate resolutions with various development teams
Assist with metrics reporting for Python based systems and Java applications
Coordinate and perform Business Continuity testing and related paperwork
Organize and run meetings independently for issue resolution
Identify scope for automation to reduce manual, repeating tasks
2+ Years experience with Python development
2+ Years with Quartz
3+ Years experience in Linux/Unix environment
2+ Years of experience with SQL
2+ Years of experience with Shell scripting
2+ Years of experience with ITRS Geneos
2+ Years of experience with Splunk
1+ Years of experience with Ansible
2+ Years of experience with Dynatrace
Knowledge with FI Derivatives Bonds, MTGE Loans, FIX Connectivity
Benefits
Medical & pharmacy coverage
Dental/vision insurance
401(k)
Health saving account (HSA)
Flexible spending account (FSA)
Life Insurance
Pet Insurance
Short term and Long term Disability
Accident & Critical illness coverage
Pre-paid legal & ID theft protection
Sick time
Other types of paid leaves (as required by law)
Employee Assistance Program (EAP)
Company
Innova Solutions
Innova Solutions is an IT company that specializes in data analytics, cloud computing, cyber security, and machine learning.
10001+ employees
H1B Sponsorship
Innova Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (452)
2024 (399)
2023 (290)
2022 (78)
2021 (36)
2020 (98)
Funding
Current Stage
Late StageTotal Funding
unknown2012-01-01Private Equity
Leadership Team
Raj Sardana
Founder, Chairman, & CEO
A
Atul Gambhir
Chief Information & Product Officer
Recent News
2025-12-15
EIN Presswire
2025-08-01
Company data provided by crunchbase