Saginaw County Community Mental Health Authority · 19 hours ago
Children's Client Service Manager
Saginaw, MI, US
Full-time
Onsite
Entry, Mid Level
$63K/yr - $77K/yr
1+ years expSaginaw County Community Mental Health Authority is dedicated to providing mental health services to the community. They are seeking a Children's Client Service Manager to oversee case management for children and their families, ensuring effective service delivery and consumer satisfaction through individualized support plans.
Mental Health Care
Responsibilities
Prepares assessments of consumer case management needs. Updates this assessment, at least annually, listing strengths and weaknesses and noting changes in consumer needs
Works with the family/consumer to plan, schedule, develop and implement a person-centered plan upon admission and at least annually, thereafter
Develops individual service and support plan containing outcomes, support arrangements, health and safety needs and methodologies to support the consumer to remain in community settings and achieve their desired life outcomes
Monitors level and quality of services provided to consumers as well as family/consumer satisfaction and documents that progress and provides feedback to consumer and caregivers concerning progress
Participates in team meetings and functions as a full team member
Links and coordinates services for consumers to assure ongoing quality of life, monitors the other professional services of the identified consumer and monitors family needs that impact the consumer
Assists consumers in securing inter-agency resources, including individual therapy and psychiatric services. Participates in processes for authorization of internal and external services and supports. Actively pursues outside resources for services and supports, including use of third-party coverage and public benefits. Provides information and referral for community resources
Coordinates communication of consumer status with physician’s offices, the crisis unit, nurses, therapists, psychiatrists, or other professionals. Keeps residential providers, family members, and other professionals informed of changes. Assists consumers in securing inter-agency resources, including individual therapy, skill building services, supported employment, substance abuse intervention, etc. Participates in processes for authorization of internal and external services and supports. Actively pursues outside resources for services and supports, including use of third-party coverage and public benefits. Provides information and referral for community resources
Provides crisis intervention/supportive counseling as needed
Provides data collected in a clinic or home setting to other professionals as needed. Keeps other professionals informed of status or change of consumer needs
Participates in staff meetings and in community meetings. Participates in agency or community training specific to the population served
Facilitates resolution of problems and other matters as they occur
Coordinates respite care program and in-home behavior services for children with severely emotional disturbance
Occasionally may implement behavior plan to assist child in behavior modifications, following a behavior plan that has been fully developed
Prepares and maintains case management paperwork such as assessments, periodic reports, case files, progress notes, documentation, financial updates, invoices, etc
Secures authorization for services agreed upon through the person-centered planning process
Meets expectations for billable units/hours of service as established by the organization
Adheres to the mission, vision, core values and operating principles of SCCMHA at all times
Performs various administrative/clerical functions such as preparing travel vouchers, making copies of documents, filing, etc
Attends meetings, seminars, workshops, and community events related to the public mental health mission
May occasionally transport consumers to and from agencies and community resources in personal automobile
Reacts productively to change and handles other essential tasks as assigned
Qualification
Required
Bachelor's degree in a mental health related field from an accredited school
A minimum of one (1) year supervised experience preferred in the examination, evaluation, and treatment of minors and their families, and specific to target population of team assignment (Children or Infant Services)
Training and experience necessary for understanding of developmental theories, clinical theories, and treatment interventions as dictated by age range of consumer population
Experience interfacing with special education system and respite programs preferable
Valid Michigan Driver's license with a good driving record
A minimum of a Bachelor's degree in human services field and/or limited licensed bachelor of Social Work (LLBSW), licensed bachelor of Social Work (LBSW)
Must have ability to obtain the Endorsement Level I by the Michigan Association of Infant Mental Health within 2 years of hire
Knowledge of mental health resources, and/or developmental disabilities, counseling, psychology
Knowledge of lifespan development with particular emphasis on age range/developmental stage of targeted population, such as infant, child, adolescent or prenatal
Knowledge of wraparound principles and ability to facilitate a wraparound process
Ability to relate to all segments of the community
Analytical ability
Ability to handle individuals who may be distributive or potentially violent
Excellent communication skills
Computer literate and able to use a word processing program and at least one other software in the agency
Hearing acuity to converse in person and on telephone
Visual acuity to observe consumers behavior, read and proofread documents and use EHR and other electronic devices
Ability to walk, stand or sit for extended periods of time
Manual dexterity to write and to operate standard office equipment (PC, Keyboard, Copy Machine, Fax Machine, etc.)
Ability to lift and carry files and supplies at least 20 pounds
Strong interpersonal skills to interact with leadership, employees, consumers and the general public
Analytical skills necessary to conduct research, analyze, and interpret complex data and identify and solve problems by proposing courses of action
Ability to plan short and long range and to manage and schedule time
Ability to handle stress in meeting deadlines and dealing with large numbers of employees and/or consumers
Benefits
$3,000 Recruitment Bonus for Clinical Bachelor level new hires!! ($1,000 paid at start, $1,000 paid after 3 months, and $1,000 paid after successful probation period.)
Company
Saginaw County Community Mental Health Authority
Saginaw County Community Mental Health (SCCMHA) is a local, independent, governmental unit serving the greater Saginaw County area, a Community Mental Health Services Program and has been a mental health authority under contract with the Michigan Department of Health and Human Services since October 1, 1997.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase