Road Runner Sports · 4 days ago
Senior Acquisition, Retention & Loyalty Marketing Manager
US-CA-San Diego
Full-time
Onsite
Senior LevelRoad Runner Sports is a company dedicated to helping people live active lives. They are seeking a Senior Acquisition, Retention & Loyalty Marketing Manager to lead their VIP Family loyalty program, focusing on growth, member engagement, and enhancing the customer experience both online and in stores.
E-CommerceSporting GoodsSports
Responsibilities
Drive VIP membership growth and joins
Increase purchase frequency and engagement among VIP members
Improve VIP member satisfaction and renewal rates
Launch, measure, and learn from pilots and A/B tests
Spend time in stores to observe and refine the VIP experience
Align teams around shared VIP priorities and goals
Qualification
Required
Experience leading loyalty or membership programs
Subscription business experience
CRM and lifecycle marketing expertise
Customer experience or service design background
Strong analytical and experimentation mindset
Preferred
Omnichannel retail experience
Ecommerce or DTC growth exposure
Company
Road Runner Sports
Road Runner Shoes is sell product of running shoes, running clothing, and the best running shoe brands for everything.
Founded in 1983
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
T
Tom Compogiannis
Chief Financial Officer
Recent News
Arizona Daily Star
2025-02-05
Company data provided by crunchbase