International SOS Government Medical Services · 19 hours ago
Field Healthcare Program Manager
Houston, TX, USA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expInternational SOS Government Medical Services is seeking an experienced Program Manager to oversee healthcare programs aimed at improving patient care and operational efficiency. The role involves coordinating resources, managing budgets, and ensuring compliance with regulatory standards while collaborating with healthcare professionals and stakeholders.
Hospital & Health Care
No H1B
U.S. Citizen Only
Responsibilities
Design and implement healthcare programs that address patient needs, improved care delivery, and support facility goals
Oversee multiple projects within the program, ensuring they are completed on time, within budget, and to the required standards
Develop and manage budgets for programs, ensuring efficient allocation of resources and compliance with financial policies
Collaborate with healthcare professionals, administrators, and external partners to ensure successful program execution and alignment with strategic objectives
Track and evaluate program performance using key metrics, and implement improvements based on data analysis and feedback
Ensure program adhere to regulatory requirements and healthcare standards, maintaining compliance with local, state, and federal laws
Identify and mitigate risks associated with program implementation and operation
Prepare and present detailed reports on program progress, outcomes, and financial status to senior management and stakeholders
Lead and support program staff, fostering a collaborative and productive working environment
Continuously seek opportunities to enhance program effectiveness and efficiency through innovative solution and best practices
Ensure the organization and delivery of health care in the facility maintains compliance with all applicable policies, accreditation standards, laws, and regulations
Collaborates with the Clinical Director and Nurse Manager, as a function of the Triad of leadership, to establish necessary processes and procedures ensuring provision of consistent high-quality standards of care are equally accessible by all patients
Serves as the final approving authority for the facility schedule to support the mission
Maintains a collaborative working relationship with client and outside agencies as applicable
Addresses all other government personal issues through their respective supervisory chain of command. Maintains full responsibility for planning, directing, organizing, coordinating, and controlling overall administrative operations through supporting managers who possess technical expertise in their respective areas
Employs high level judgment, analysis and decision-making skills when delegating tasks and responsibilities to the multidisciplinary workforce
Provides program direction to supporting managers in various administrative areas for necessary mission accomplishment and accreditation standards
Serves as Government Technical Monitor for all contracted services at the facility, to include personnel/staffing services, translation services, laboratory services, biological and hazardous waste disposal services, air management services, medical and dental equipment inspection and recalibration services, radiology services
Monitors on-site contracts to ensure services rendered are consistent with the contract
Collaborates with the headquarters contracting officer representative (COR) to ensure compliance with Federal Acquisition Regulations (FAR) policy for purchasing and procurement, and appropriate implementations of all contracts
Administer and monitor policies and procedures and identified objectives of all programs established by client to include staffing, training, records management, clinical services, nursing services, mental health services, pharmacy services, dental services, medical records, and administration; quality assurance programs, safety and security standards, public health, environmental control standards
Develop and implement policies and procedures at the local level that are coordinated with and supportive of clinical activities
Monitor compliance of all required elements within client policies, regulations, and the rules of all associated accrediting bodies by monitoring operations, performing internal assessments, and initiating changes where required
Monitors and directs all required programs, documentation, reports, and mission related data in accordance with established timelines, policy, and accreditation standards
Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly, to include developing, evaluating, and adjusting local operating processes and procedures
Ensures all required meetings are held and documented in compliance with established policies and accreditation standards
Ensures fiscal responsibility through appropriate management of the clinic budget
Ensures government furnished property and supplies which includes medical equipment and administrative supplies are properly accounted for and in good condition sufficient to meet mission requirements
Oversees the local government purchase program (P-Card) ensuring the proper level of medical equipment and supplies are available and accessible for full clinic operations
Effectively communicates resource and funding needs to the proper agency authorities with all required supporting documentation
Qualification
Required
Minimum of eight (8) years' experience in program management or equivalent healthcare experience
Knowledge of issues confronting the health care delivery system, including specific problems and concerns of special population groups
Flexibility and ability to adapt to sudden changes in schedules and work-related requirements
High degree of independence, initiative, and follow-through on a wide range of sensitive, complex, and program issues
Proven ability to respond 24/7 to staff for consultation
Maintains basic readiness status
American Heart Association (AHA) Basic Life Support (BLS)
Trained in Basic First Aid
Employees shall have at least one year of general experience that demonstrates the following: The ability to greet and deal tactfully with the public
Capability of understanding and applying written and verbal orders, rules, and regulations. All personnel shall be literate and be able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and must be able to compose reports
Good judgment, courage, alertness, an even temperament, and render satisfactory performance through knowledge of his/her position responsibilities
Ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, civil disturbances, and building evacuations
Master's Degree in a relevant healthcare field of study
This position is considered hazardous duty
Required to walk unaided at a normal pace for up to 5 minutes and maintain balance
Required to jog/fast walk up to ¼ mile
Requires physical exertion such as lifting objects greater than 30 pounds
Required to perform CPR/emergency care standing or kneeling
Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self)
Must be able to see, hear and smell with aids if necessary
Must be able to lift, push, or carry 30 pounds
Must perform the duties of my job in a stressful and often austere environment without physical limitations
Sitting and/or standing for extended periods of time
Average manual dexterity for computer operation
Phone or computer use for extended periods of time
Minimum of 21 years of age
Must maintain current/physical residency in the continental U.S
Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment
Be a U.S. citizen or a person lawfully admitted into the U.S. for permanent residence
Have resided in the U.S. for the last five years (unless abroad on official U.S. government duty)
Successfully engage in and complete a thorough Background Investigation
Poses or have ability to obtain required security clearances
Preferred
Correctional Health experience preferred
Proficiency in Spanish is preferred
Benefits
Medical
Dental
Vision
Basic life insurance
401k plan
Paid time off
Annual bonus
Company
International SOS Government Medical Services
The International SOS Group of Companies is in the business of saving lives, protecting global workforces from health and security threats.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase