Bank Teller I jobs in United States
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Native American Bank, N.A. · 6 hours ago

Bank Teller I

Native American Bank is a one-of-kind institution that is an Agent of Change for Native Communities. The Teller I position ensures adherence to all bank operations and security procedures while interacting with customers to process transactions and maintain a professional environment.

BankingFinanceFinancial Services

Responsibilities

Adheres to all bank operations and security procedures, including opening and closing duties, participating in all dual-control processes including night drop, mailed in deposits, and currency audits
Customer acknowledgment upon entry and exiting of the bank
Interact with customers to demonstrate care, build relationships, and complete requested transactions
Answers customers’ questions in person and/or on the telephone
Adheres to phone rotation requirements, available to answer calls when designated as primary
Communicates professionally using appropriate email etiquette and internal subject line guidance
Escalate questions and issues to more experienced roles, ensure any communication sent interdepartmentally has appropriate supervisory staff included
Processes routine transactions such as deposits, check cashing/ withdrawals, and loan payments
Review scanned bank transaction tickets and evaluate for bank or customer errors; certify that transactions are sent to core provider for end of day processing
Verifies customer identity and Signature Cards when processing checks or withdrawals, following verification standards
Maintains cash drawer within set limits; balances drawer daily by reconciling transactions, counting currency/ coin, and turning in overages or mutilated funds to the vault and/or Lead Teller
Safeguards customer information and upholds confidentiality to protect our customers as well as the bank
Attends training and proactively seeks opportunities for development through Jack Henry University, Reg U, or other internal platforms or resources
Supports branch success by embracing new requests, assisting team members, and contributing to a positive working environment
Accepts direction from managers and exercises judgment within defined policies and procedures
Attend quarterly Robbery & Incident Response Procedures
Performs other duties as assigned; duties, responsibilities, and/or activities may change, or new ones may be assigned at any time with or without notice

Qualification

Customer service focusCash handling experienceBank transactions knowledgeDigital banking educationFraud identification skillsProfessional communicationJudgmentPolicy adherenceTeam collaborationDecision makingOrganizational skills

Required

Customer service focus, with experience in cash handling and bank transactions across multiple systems
Ability to educate customers and connect them with our digital banking options
Ability to interact with integrity and professionalism with customers, team members, and other departments
Experience working within a team to meet customer needs
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud and take appropriate action to prevent loss and provide risk mitigation
Well-organized, independent, and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Pass background check prior to hire
This position requires a 100% in-office schedule to candidates currently residing within a 45 miles radius from Browning, MT at this time

Benefits

Competitive salary and benefit package
Professional development opportunities
Health, Dental and Vision Insurance
Health Savings Account with company contribution
Employer paid Short-term and Long-term disability insurance
Employer paid Life Insurance
401(k) plan and matching
RTD Eco Pass (Denver) / ORCA (Seattle)
Pet Insurance
Paid Time Off
Volunteer Time Off

Company

Native American Bank, N.A.

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Chartered as a national community development focused bank, Native American Bank is also a certified Community Development Financial Institution (CDFI) and is headquartered in Denver, Colorado.

Funding

Current Stage
Growth Stage
Total Funding
$5.96M
Key Investors
Community Development Financial Institutions FundNative American Capital
2023-04-10Grant· $4.96M
2019-09-15Debt Financing· $1M

Leadership Team

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Tom Ogaard
President & CEO
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Jay Williams
SVP/Chief Technology Officer
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Company data provided by crunchbase