Caselle, Inc. · 7 hours ago
Implementation Specialist - Payroll
Provo,UT,US
Full-time
Hybrid
New Grad, Entry LevelCaselle, Inc. is a company that supports cities, towns, and public agencies with payroll and accounting software. They are seeking a motivated Payroll Implementation Specialist to assist clients in transitioning to their software, focusing on data validation, client training, and customer support.
ComputerSoftware
Responsibilities
You'll work closely with customers during their software implementation, especially as it relates to our payroll application
Your days will include preparing and validating files for conversion, comparing and balancing data between systems, and identifying issues that need to be corrected
You'll collaborate with our Customer Support team to resolve questions related to payroll processes, and you'll support customers as they learn and use Caselle software
Once data conversion is complete, you'll help train clients in a pre-live environment-by phone, video, or occasionally onsite-so they feel confident before going live
You'll also review and format customer forms such as checks, invoices, and financial statements, assist with database setup for add-on applications, and keep clear documentation of your daily progress
Above all, you'll provide excellent customer service, even when payroll questions are complex or time-sensitive
Qualification
Required
Experience working with payroll, payroll processing, or payroll software
Strong communication skills
Ability to manage deadlines in a fast-paced environment
An Associate's degree in Accounting or a related field
Preferred
A Bachelor's degree
Experience delivering software training to small groups or one on one
Company
Caselle, Inc.
Caselle is a computer software company that provides accounting software solutions.
Founded in 1978
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase