Hub Group · 17 hours ago
Administrative Support I
Waco, TX
Full-time
Onsite
New Grad, Entry Level
$16.42/hr - $16.42/hrHub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. The Administrative Support I will provide administrative support to all managers, including route monitoring, clerical duties, and assisting in driver training and onboarding documents for inexperienced drivers.
LogisticsRailroadTransportation
Responsibilities
Assemble and audit route paperwork for the next day
Answer inbound phone calls
Ability to handle customer issues
Contact vendors on inbound damage or replacement orders
Respond to email in a timely manner
Address pending orders
File paperwork
Strong customer service skills required
Act in a professional and an appropriate manner
Assist in the processing of inbound delivery teams
Monitor the delivery routes of the course of your shift
Assist in the track route progress, as needed; call Drivers every hour to address issues as needed
Call customers to obtain their feedback regarding their delivery experience
Assist in the completion of POD packets that are available at the warehouse
Responsible for the closing reports on a nightly basis
Works well without direct supervision, professional demeanor, strong communication and customer service skills
Process daily working orders, respond to Logistics Coordinator their status
Answer inbound phone calls from customers and delivery teams
Print Pull Sheet and Mark Live Daily in warehouse
Responsible for finding and submitting requested EPODs
File all documents as needed
Accountable and reliable
Effectively communicate with builder, general contractors, and supervisors to ensure customer satisfaction
Process and prepare freight for shipments/returns to vendors (RTVs)
Assit with daily warehouse functions as needed
Update inventory – daily/weekly/monthly as required
Route monitor and remotely assist delivery and installation teams as needed
Accurately update orders for billing as needed
Answer inbound phone calls as needed
Any other duties and responsibilities as assigned
Qualification
Required
High school diploma or equivalent, post high school education a plus
Proficient in Microsoft Office – Word, Excel, etc
Strong written and verbal communication skills
Ability to multitask must be detail oriented and be able to work in a fast-paced office environment
Must be able to work evenings and Saturdays
Pass pre-employment background check
Maintain professional and safe work environment
Skills: customer service, detail oriented, organizational skills, time management, problem solving, accountable, dependable, documentation skills, analyzing data, professional phone skills, ability to resolve conflict, ability to listen, ability to multitask
Preferred
Prior customer service experience preferred
Company
Hub Group
They understand the impact transportation has on ecological sustainability, which is why they invest in and offer a greener alternative.
Founded in 1971
5001-10000 employees
H1B Sponsorship
Hub Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (11)
2023 (10)
2022 (15)
2021 (7)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-03-13IPO
Leadership Team
Phil Yeager
President, CEO and Vice Chairman
Donald Maltby
President & Chief Operating Officer
Recent News
2025-12-16
Hub Group, Inc.
2025-10-31
2025-10-31
Company data provided by crunchbase