b1BANK · 14 hours ago
ITM Teller
Rayville-Louisa St, Rayville, LA, US
Full-time
Onsite
Mid Level
3+ years expb1BANK is seeking an ITM Teller responsible for processing customer account transactions on Interactive Teller Machines across multiple branch locations. The role includes responding to customer inquiries via Chat, Video, and Audio through the Live Chat feature on the bank's website and mobile app.
BankingFinancial ServicesInsuranceWealth Management
Responsibilities
Responsible for processing customer transactions in a comprehensive, prompt, and efficient manner
Processes checks and cash deposits to customer accounts which includes verification of deposit amount, recourse, examination of checks for proper endorsement and authenticity and enters deposits into computer records
Review check deposits made at all branch ATMs which includes verification of deposit amount, recourse, examination of checks for proper endorsement and authenticity including determination if a Reg CC hold is required. If a Reg CC hold is required, the teller will enter the hold in the teller system and place the proper notice in the mail to the customer on the same day as the deposit review
Vast knowledge for identifying possible fraud on items being presented as an image instead of in person
Process check cashing and account withdrawals from a variety of accounts upon proper verification and enters debit into computer records
Processes loan payments ensuring that the payments match balances due and enters payments into computer records
Process transfers between existing customer accounts and enters transfer into computer records
Vast knowledge of how an ITM machine works
Responsible for operating the ITM machine from a remote location to assist the customer
Directing the customer on how to use the ITM machine
Responsible for operating the ITM Machines in multiple locations remotely
Balance teller drawer at the end of the shift and compares totaled amount to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary
Respond to customer inquiries submitted through the Live Chat service. This includes chat, video and audio customer interactions
Cross-sells financial institution services
Performs other duties as delegated by Manager
Qualification
Required
High School diploma or equivalent
3-5 years of cash handling experience
Clear, distinct oral and written communication skills
Ability to work in a fast-paced environment and multi-task
Must be detail oriented
Professional demeanor and dependable work ethic
Excellent data entry and computer navigation skills
Company
b1BANK
b1BANK is a commercial bank that offers personal, commercial, and online banking services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$52.5M2021-04-07Debt Financing· $52.5M
Leadership Team
Jerry Vascocu
President
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-21
Company data provided by crunchbase