Suncoast Credit Union · 16 hours ago
Home Equity Processor
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! The Home Equity Processor plays a vital role in improving the financial lives of members by processing 2nd mortgages and home equity loans while ensuring compliance with regulatory laws and credit union policies.
BankingFinancial ServicesFinTech
Responsibilities
Administer tasks to meet all processing conditions associated with home equity mortgage loan approvals according to MI and credit union guidelines
Perform verifications of employment, insurance, and calculations of income, insurance premiums, and loans
Review and validate documents to support application data, including employment and income, analysis of tax returns, payment history, liabilities, and real estate owned
Obtain corrections and written explanations for any material discrepancies from the original application
Review title insurance commitments/O&E's, AVM's and appraisals, surveys for accurate information
Verify adequate hazard and flood insurance coverage
Update the loan origination system with verified information and dates to ensure complete and accurate tracking of documents
Maintain close communication with all parties involved in the mortgage transaction to ensure timely fulfillment of documentation requirements and established SLA’s
Conduct phone calls and electronic communications with mortgage applicants to answer questions in accordance with established performance standards and benchmarks
Follows-up with members and vendors within prescribed time frames for previously requested information in order to meet closing benchmarks
Review redisclosure documents and verify the accuracy of items such as loan amount, loan term, rate, and closing costs
Review daily loan queue views to ensure files are worked according to established performance standards and timeframes
Assist service centers with questions regarding mortgage applications in the processing stage
Attend educational events to increase professional knowledge
Qualification
Required
High school diploma or equivalent
1+ years of mortgage processing or closing experience
Ability to work evening hours outside of normal operating hours
Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
Accurate, detail-oriented, and organized with task management
Ability to analyze and resolve routine problems or situations
Knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities
Proficient written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
Ability to communicate information requiring explanation or interpretation
Ability to work independently and in a team-oriented environment
Preferred
Fannie Mae experience preferred
Benefits
Bonus Program up to 12%
401K Matching up to 8%
Retirement Planning
Pay Increases based on Competency
Employee Loan Discounts
Flex Spending Accounts
Medical Coverage
Dental and Vision Coverage
Access to 4,000+ Gyms
Mental Health Resources
PTO Wellness Days
Short Term and Long Term Disability Coverage
11 Paid Holidays
3 weeks of Paid Time Off
4 weeks of Paid Parental Leave
Birthday PTO
Paid Volunteer Hours
Degree Assistance up to $5,000 per year
Company
Suncoast Credit Union
Suncoast Credit Union is a is a credit union located in Tampa.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-25
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