Renewance, Inc. · 14 hours ago
Field Service Technician
Texas, United States
Part-time
Onsite
Entry, Mid Level
$30/hr - $45/hr
1+ years expRenewance, Inc. is a leading provider of industrial battery lifecycle services and asset management solutions. The Field Service Technician will provide technical support for industrial batteries, ensuring customer satisfaction through installation, maintenance, and repair of battery systems.
BatteryElectronicsSoftware
Responsibilities
Provide on-site technical support for customer projects, ensuring efficient execution of day-to-day activities
Support ‘cold’ commissioning (electrical checks using auxiliary power) and ‘hot’ commissioning of battery systems (energized electrical checks) and correct battery related performance issues including performing cell and module charging/balancing, and/or other site related equipment
Support the decommissioning of battery systems and sites, which can include site maintenance, cleanup, and disassembly and removal of equipment
Act as direct EHS representative for the field, ensuring OSHA and all other regulatory requirements are being met daily
Serve as an escalation point for field service-related issues, working with customers to resolve concerns in a timely manner, striving to provide excellent customer service
Promote a collaborative and solutions-oriented team culture
Understand and collaborate with others to ensure field teams are tracking toward positive operational metrics
Gather and report on customer feedback to improve service processes
Support the execution and continuous improvement of standard operating procedures (SOPs) for all service activities
Collaborate with team members to adopt new tools and technologies for field operations
Ensure compliance with safety regulations, company policies, quality guidelines and industry standards to deliver best in class service
Ensure all project related administrative tasks are completed on time per schedule, including daily reports and expense reports
Travel to and remain at assigned jobsites until assigned tasks are completed
Manage field tools for field assignments/projects
Ensure excellence in all operational areas
Qualification
Required
Technical or Trade degree, High School diploma, GED, or equivalent work experience
1+ experience as a field service technician in the electrical power generation, renewable energy spaces, or similar and possess related safety certifications
Experience as an apprentice, journeyman, or master electrician with an active license OR ability to pass electricians test (company paid)
Experience with computers and installation of controls related firmware and software
Fluent with Microsoft Office applications (Word, Excel, Powerpoint, etc.)
Strong communication and interpersonal skills
Ability to effectively work as an individual but also coordinate and work with a team
Continuous learner and capable of executing multiple projects and objectives
Ability to follow directions and complete tasks per commitment
Self-directed, highly detail-oriented, organized, and flexible
Accomplishments that reflect leadership, teamwork, integrity, and accountability
Willingness to travel and work with customers
Requires ability to regularly lift objects 50+ lbs, stand sit or kneel for extended periods, and work outside in broad range of weather conditions
Benefits
Annual Bonus Paid Time Off (PTO): Enjoy 15 days of paid time off annually to recharge and relax.
401(k) program
Health Plans: Choose between our Preferred Provider Organization (PPO) plan or opt for a Health Savings Account (HSA) plan that suits your needs.
Dental and Vision Plans: Access comprehensive dental and vision coverage to ensure your overall well-being.
Company paid life, AD&D, and disability insurance
Company
Renewance, Inc.
Renewance is a pioneering company at the forefront of the battery energy storage revolution, where innovation and responsibility converge to shape a more sustainable future.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.1M2024-04-10Series A
2020-05-06Seed· $0.1M
Leadership Team
Tom Newhall
Co-founder and Chief Operating Officer
Jamal Burki
Founder & Board Member
Recent News
Company data provided by crunchbase