Aston Carter · 4 hours ago
Collections Specialist
United States
Contract
Remote
Entry, Mid Level
$20/hr - $30/hr
2+ years expAston Carter provides world-class corporate talent solutions to clients across the globe. They are seeking a Collections Specialist to manage Accounts Receivable (AR) Aging reports, handle escalated accounts, and communicate directly with customers to ensure timely collections.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Manage AR Aging report and handle escalated accounts
Communicate directly with customers through calls and emails
Prepare demand letters and request attorney interventions as needed
Recommend accounts for third-party collection or write-off
Communicate with Collections Manager about past due accounts
Monitor and resolve financial discrepancies
Maintain notes on accounts to reflect collection efforts
Work on returned statements to collect outstanding debts
Ensure the security and privacy of customer information and files
Perform other related duties as assigned
Achieve a call volume of 30-35 calls per day
Qualification
Required
At least two years of experience in collection and credit work
Proficient in Microsoft Office Suite or related software
ERP experience
Excellent verbal and written communication skills
Ability to work both independently and as part of a team in a fast-paced environment
Basic understanding of statistics and data analysis
Basic understanding of applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act
Preferred
Customer service experience
Proficiency in Excel and collection calls
High school diploma or equivalent; bachelor's or associate's degree preferred but not required
Proficient typing skills
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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