Delta Dental Ins. · 3 hours ago
Senior Account Manager- National & Special Accounts
Delta Dental Ins. is dedicated to safeguarding the health and financial stability of its employees and their loved ones. They are seeking a Senior Account Manager to drive revenue growth, manage high-value national accounts, and foster partnerships while ensuring exceptional customer experiences. This role involves strategic thinking and leadership in account management across the U.S.
Health CareHealth InsuranceInsurance
Responsibilities
Revenue Growth: Drive revenue growth through thoughtful upsells and retention strategies, focusing on financial gains at renewal
Portfolio Management: Proactively manage a portfolio of large, high-value, complex national accounts, and provide senior level account leadership coverage enabling team capacity balancing and for a rotating set of accounts
Renewal Strategy: Design renewal strategies and rate recommendations based on financial analysis, aiming for solutions that benefit all parties
Pipeline Oversight: Forecast revenue growth opportunities over a 3–5-year period, identifying and capitalizing on potential avenues for success
Analytical Skills: Lead deal tactics using comprehensive market knowledge, collaborating with cross-functional peers to drive results
Partnership Building: Foster impactful partnerships with clients and brokers, enhancing outcomes through effective communication and collaboration
Customer Advocacy: Serve as the primary point of contact, ensuring exceptional customer experiences by resolving concerns and facilitating solutions
Team Leadership: Serve as a mentor and/or peer coach and lead cross functional teams on select projects and workstreams
Qualification
Required
At least 4 years of experience in employee benefits (broker, health insurance) with a bachelor's degree. Experience in lieu of degree will be considered
Experience working with large and national accounts of at least 3,000 lives highly preferred
Sophisticated business math and complex analytical skills with the ability to position financial outcomes that contribute to revenue goals across assigned portfolio
Excellent consultative selling and negotiation skills with the ability to influence decision makers associated with high-value, complex customers
Strong time management skills and experience with simultaneously managing overlapping projects under tight deadlines
Ability to meet specific deliverables within an environment of tight deadlines and considerable pressure
Capable of frequently working independently, demonstrated resourcefulness and requiring little guidance
Outstanding communication skills, both written and verbal with special emphasis in formal business presentations
Ability to effectively communicate with others, of all levels in the organization, in a collaborative environment
Advanced problem-solving skills with ability to work cross-functionally to resolve complex issues and generate results
Outstanding attention to detail and strong organizational skills
30% travel across the United States and including overnight. Ability to travel by car and air. Use of personal car and ability to sustain expenses until reimbursed
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams) and CRM (Salesforce)
Must have a valid driver's license and the ability to successfully complete a motor vehicle record check. Generous car allowance is provided. Maintaining a $250,000/$500,000 collision damage liability insurance policy for the vehicle which they will receive the company allowance is required
State life and health producer license required within 90 days of hire
Benefits
401(k) with robust matching and non-matching contributions
Rich medical & pharmacy benefits
100% employer-paid dental and vision benefits
Holistic wellbeing program with deep financial incentives
Generous paid time off plus 12 paid holidays and your birthday off
Culture of growth and learning: career development; tuition reimbursement; recognition program
Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
Social responsibility and volunteer opportunities
Employee discount program
Company
Delta Dental Ins.
At Delta Dental, we’re behind millions of smiles and counting.
Funding
Current Stage
Late StageLeadership Team
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