University of Denver · 14 hours ago
Senior Associate Director, Student Information Systems
Denver, CO
Full-time
Onsite
Lead/Staff, Director/Executive
$95K/yr - $108K/yr
5+ years expThe University of Denver is an academic institution seeking a Senior Associate Director for Student Information Systems. This role involves overseeing the technology system support area within the Office of the Registrar, managing the student information system, and ensuring data integrity while providing support to various stakeholders on campus.
Corporate TrainingEducationUniversities
Responsibilities
Serves as primary functional “product owner” for Student modules and functionality in the institution’s ERP – Ellucian Banner
Manages student information systems and technology services for the Office of the Registrar personally and through subordinate employees
Functions include Registrar web services for students, faculty and other constituents; technology support for Office of the Registrar; information reporting; and Banner Student system administration
Performs various administrative duties for the Office of the Registrar and provides leadership and structure for the on-going successful management, implementation and upgrades of student-related administrative systems
Participates in or leads work teams, strategy, policy and procedural meetings
Serves as a student information resource and provides customer support to academic and administrative units on campus
Explores new functions to be implemented in the Student Information System as requested by academic community and other constituents
Develops documentation, procedures and trains users
Serves as functional lead for all IT projects associated with the Registrar's office
Coordinates use of common elements of student-related modules of student information system – including Registrar, Admission, Student Financial Services, Financial Aid, and Advancement
Ensures consistent practices, data standards, and optimum usage
Develops consistent standards and practices
Produces appropriate documentation, trains and educates users
Oversees data/academic integrity in student information systems
Reviews information from a variety of sources and updates student records as necessary
Personally, and through supervisees, provides accurate institutional data and reporting in partnership with Institutional Research, IT and other units
Provides leadership in optimizing institutional reporting tools
Serve as a project manager or systems integrator for complex University technical initiatives related to or using student information or concepts
Provides input on the scope, deliverables, and final assessment for RFPs
Assist in the design, development, deployment, and support of integrated solutions used by the University
Provides short and long-term analysis of proposed or implemented solutions for University leadership
Provides ongoing functional support for deployed solutions
Oversees the administration of specialized systems including the institutional degree audit system, continuing education, and student CRM through the supervision of a full-time Degree Audit Analyst, Continuing Education Analyst, and CRM Business Analyst
Serves as an information resource on the degree audit system to University community
Ensures the tools maximize advising support to students, faculty and campus advisers
Directly supervises six full-time employees
Assists employees in terms of responsibilities, direction, timeframes, etc
Meets with individuals consistently to address any concerns or needs
Remains aware of activities and the timing of events to contribute to the success of the employee and the office
Acts in the Registrar’s stead in their absence
Serves on various institutional committees and task forces
Performs other duties as assigned
Qualification
Required
5 years experience in Higher Education
2 years experience in a registrars office
Bachelors degree or equivalent combination of education and experience
Ability to read, analyze, and interpret general business periodicals, technical procedures, or government regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers and customers
Ability to work with mathematical concepts such as probability and statistical inference
Ability to apply concepts and analyze relevant data such as fractions, percentage ratios, and proportions to practical situations
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions
Competent in multiple computer applications including MS Word, PowerPoint, Excel, Access, other reporting tools, email
Outstanding interpersonal, written and verbal communication skills
Familiarity with University regulations, operating procedures, and organizational structure
Applicable state and federal laws
Computerized student info systems (Banner)
Student academic, registration and residency requirements
Planning and scheduling techniques
Customer service standards and procedures
Business analysis techniques
Staff hiring procedures
Knowledge of working with large data sets with tools such as Microsoft Access, Cognos or Tableau
Ability to communicate complex technical issues and business implications to technical and non-technical staff
Ability to implement, learn and serve as the subject matter expert on any new technology
Preferred
5 years of experience in a registrars office
Masters degree
Experience with Banner and Cognos
Benefits
Medical
Dental
Retirement
Paid time off
Tuition benefit
ECO pass
Company
University of Denver
The University of Denver is a private research university in Denver, Colorado.
1001-5000 employees
H1B Sponsorship
University of Denver has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageTotal Funding
$0.03MKey Investors
Caring for Denver Foundation
2023-03-29Grant· $0.03M
2021-11-19Grant
Leadership Team
Mark Aoyagi
Co-Director of Sport & Performance Psychology; Professor
Recent News
2025-11-07
2025-11-01
2025-10-25
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