NEOGOV · 13 hours ago
Employment Services Specialist II - Limited Term
County of San Mateo, CA
Full-time
Onsite
Entry, Mid Level
$87K/yr - $109K/yr
2+ years expThe County of San Mateo's Human Services Agency is seeking an Employment Services Specialist II to provide a variety of employment services to clients, including assessment, counseling, and case management. The role involves developing individual service plans, conducting community outreach, and maintaining documentation in accordance with program regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Screen clients for eligibility for a broad range of employment related services strategies to guide individuals into the labor market
Utilize a variety of vocational assessment materials, inventories and information to analyze and interpret client skills, abilities, aptitudes, values, and personal traits to develop service plans that strengthen entry/re-entry into the labor market
Develop individual service plans with clients by identifying training and employment goals and implementing strategies to achieve goals
Assist in developing knowledge of employment and job placement opportunities
Arrange and schedule training and educational programs for clients
Communicate, collaborate and maintain regular contact with service providers and clients to ensure coordinated care services to meet client needs are provided
Participate in team meetings to discuss client strengths, challenges, and resources available to support the client
Maintain clear and concise documentation including letters, reports, forms, and case notes, utilizing the county’s case management system
Interpret Federal and State regulations and apply them to program policy and procedures
Abide by program rules, regulations, policies and procedures
Conduct community outreach and recruitment activities
Train new staff on the key aspects of operations, including working with supervisors to develop and conduct individual on-the-job training for new employees having difficulty applying policies and procedures
Train ongoing staff and supervisors on new or updated policy/procedures using adult learning theory
Provide assistance in collecting and disseminating quality assurance data, interpreting data and reports, analyze and identify trends, and in developing recommendations
Create graphs, charts, and summary reports to communicate findings to various stakeholders
Qualification
Required
Two years of professional experience providing a variety of employment services to clients including assessment, counseling, and case management
Demonstrated a broad range of skills and abilities working with a diverse population as it relates to their employment needs
Experience interpreting laws, rules, regulations, standards, policies, and procedures
Highly proficient in using standard computer software programs for word processing, spreadsheets, or databases
Excellent interpersonal and writing skills
General understanding of the principles, practices and techniques of career and vocational assessment and counseling, problem solving, and interviewing
Knowledge of principles, practices and techniques of career and vocational assessment and counseling, including interviewing and problem solving techniques
Knowledge of community resources and referral services
Knowledge of employment practices and strategies and local labor market trends
Knowledge of educational and employment training schools, programs and services
Knowledge of applicable federal, state and local laws, rules and regulations, and County and program policies and guidelines
Knowledge of computer applications related to the work and office administrative practices and procedures, including records management and the operation of standard office equipment
Ability to assess and counsel job seeking clients effectively and assist them in employment problem solving and decision making
Ability to develop individualized, practical and effective employment training plans
Ability to establish and maintain effective working relationships with clients, employers, schools, County staff and others
Ability to plan and conduct individual and group vocational exercises and workshops
Ability to communicate effectively, both orally and in writing
Ability to understand, explain and apply laws, rules, regulations, policies and procedures
Ability to exercise sound independent judgment within established policies and guidelines
Ability to maintain accurate records and files and prepare clear and concise reports, correspondence and other written materials
Benefits
Medical and dental benefits similar to regular employees
Defined contribution retirement plan
Wellness and professional development programs
Federal Social Security system
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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