Community Services Team Lead jobs in United States
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Community Economic Defense Project · 20 hours ago

Community Services Team Lead

The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit focused on building economic and racial equity. The Community Services Team Lead will support the Community Services team by managing case assignments, refining tools for public benefits applications, and fostering a collaborative team environment.

Law Practice

Responsibilities

Support the Community Services team, which includes Service Coordinators, Benefit Enrollment Specialists, Digital Equity Specialist and Resource Navigators
Maintain a firm understanding of all the programs and services the team operates in order to support team members
Create and maintain an efficient case assignment process that is equitable and efficient for client experience
Continue strengthening our unique Colorado program that integrates benefits enrollment and appeals with direct referrals for clients at high risk of eviction or displacement
Support leadership to build and refine tools and systems that ensure high-quality support in public benefits applications and appeals
Utilizing HMIS to support program needs
Actively encourage feedback from team members and create safe space for ideas
Take part in CEDP’s ongoing efforts to improve processes by staying open and curious about systems and technologies

Qualification

CRM toolsGoogle SuiteMicrosoft OfficeOrganizational skillsCommunication skillsTime managementSelf-motivationTeam collaborationAttention to detailAdaptability

Required

Minimum experience: Mid-level
Ability to be in-person 2 or more days per week as this is a hybrid position
Fantastic organizational skills and ability to manage and prioritize a complex workload with rapidly changing demands
A creative, self-driven attitude and proven ability to build something new from scratch
A process-oriented mindset with an openness and adaptability to new environments
Ability to thrive in a fast-paced environment with shifting priorities and ability to navigate change
Excellent interpersonal communication and organizational skills
Excellent attention to detail required
A strong desire to work in a collaborative environment centered on social justice and equity
Strong written and verbal communication skills with strong proficiency in Microsoft Office, and Google Suite
Ability to work collaboratively with people of diverse personal and professional backgrounds with a focus on social, racial justice, and equity

Benefits

Flexible time off
Benefits package (including medical, dental, vision)
401k
Technology stipend of $720 per year
$2,000 salary differential per year

Company

Community Economic Defense Project

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We partner with low-income and working people to build economic and racial equity.

Funding

Current Stage
Growth Stage

Leadership Team

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Sam Gilman
Co-Founder & Co-CEO
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Zach Neumann
Co-Founder and Co-CEO
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Company data provided by crunchbase