Zones, LLC · 9 hours ago
Systems Administrator I
Carol Stream, Illinois
Full-time
Onsite
New Grad, Entry Level
$59K/yr - $65K/yrZones, LLC is a Global Solution Provider of end-to-end IT solutions with a focus on innovative service offerings. As a Systems Administrator I, you will be responsible for the reliability and security of the end-user computing environment, managing devices across various platforms and collaborating with multiple teams to enhance operations and security.
Cloud InfrastructureCyber SecurityInformation ServicesInformation TechnologyInternet of ThingsSoftware
No H1B
Responsibilities
Administer and support Intune and Jamf across Windows, macOS, mobile devices, and warehouse handhelds
Maintain and improve device policies, compliance rules, and configuration standards
Oversee enrollment, health, lifecycle settings, and deployment readiness for all endpoints
Lead OS and application patch cycles for Windows and macOS
Package and deploy software through Intune and Jamf with a focus on stability and simplicity
Act quickly on security‑driven updates and vulnerability remediation
Use PowerShell and Bash to automate tasks, streamline configurations, and resolve complex issues
Maintain organized script libraries and look for opportunities to reduce manual workload
Serve as an escalation point for advanced endpoint and configuration problems
Support and enhance our collaboration stack—Microsoft Teams and Amazon Connect—including policy/config updates, integrations, and troubleshooting
Contribute to AWS administration (e.g., EC2, IAM, S3, monitoring), assist with environment hygiene and automation, and help align endpoint needs with cloud services
Partner with Infrastructure and App teams on integrations between endpoints, Teams, Amazon Connect, and AWS to improve reliability and user experience
Produce clear runbooks, KB articles, and operational documentation
Use ServiceNow and Azure DevOps to manage work, track tasks, and keep backlog items moving
Partner across Security, Helpdesk, Identity, and Infrastructure to improve processes and strengthen endpoint security
Execute on all other duties as assigned
Qualification
Required
Experience managing Windows and macOS endpoints using modern Endpoint Management platforms such as Intune and Jamf
Strong troubleshooting skills across device, application, and configuration issues, with the ability to dig into root causes and drive clear resolutions
Working knowledge of PowerShell and Bash, with the ability to read, modify, or write scripts to automate tasks and streamline operations
Solid understanding of device security fundamentals, including compliance policies, configuration baselines, identity‑centric access, and modern management principles
Familiarity with Microsoft 365 administration, especially Teams policies, device impacts, and user/service troubleshooting
Clear, confident communication skills, with the ability to collaborate effectively across teams
Strong organizational habits—you document what you build, keep work structured in work management systems, and drive tasks to completion
A process‑improvement mindset, always looking for ways to simplify, standardize, and reduce operational load
Preferred
Experience with AWS services (e.g., EC2, IAM, S3, networking, monitoring)
Exposure to Amazon Connect administration or contact‑center operations
Industry certifications (Jamf 100/200; MD‑102; AZ/SC series; AWS Cloud Practitioner)
Knowledge of Android/iOS device management nuances or warehouse device workflows
Benefits
Medical, dental and vision coverage
Life insurance
Disability insurance
Voluntary accident, hospitalization and critical illness insurance options
A 401(k) plan with matching provision
Paid time off
Personal sick leave
Company
Zones, LLC
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain.
Founded in 1986
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.7M2009-04-02Debt Financing· $0.7M
Leadership Team
Yehia Maaty Omar
Chief Executive Officer
Saad Ayub
SVP, Chief Digital and Innovation Officer
Recent News
MarketScreener
2025-10-17
Company data provided by crunchbase